O'Reilly Auto Parts store #5199 on Lee Highway in Chattanooga carries the parts, tools, and accessories customers need. The store offers many services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program. Reviews consistently highlight knowledgeable and courteous employees who provide great customer service. Staff members are described as very helpful, understanding, and kind. They are adept at finding and ordering correct parts, confirming diagnoses, and offering practical advice. Employees frequently go above and beyond, such as by installing parts, filling fluids, or getting their hands dirty to assist customers directly. This results in a reliable experience with home town attention, leading customers to highly recommend the store and state they will return for future needs.
I always buy parts at O'Reilly's. They have good lifetime warranties, they're good about honoring their warranties. And they usually have what I need in stock, or they can get it that day or the next at the latest.
May 2025
Such friendly, helpful folks! Even in the rain, Jason was happy to change out my wiper blades!
January 2025
Kevin is very knowledgeable when it comes to cars. He was able to not only find the part that I needed, but also ordered it for me. As a courtesy, he filled my coolant reservoir for me. Whenever I have an issue or need a part, I go see him because he knows what he’s doing and his customer service is always great.
