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October 2023 by Nicole Andrews
The staff were very friendly and helpful! Overall great experience! I switched from my previous carrier and have no regrets.
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October 2023 by All Fame Aside
I have had State Farm car insurance for the past year and liked it. So I kept it while relocating to Tennessee recently. JR'S team helped me get my account switched over and add some things to my policy. They were quick and very nice.
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October 2023 by Tamika Tupta
I switched to State Farm auto insurance today with the help of Michelle! She was so patient with getting all my information and setting up my account. I had various requests that Michelle efficiently handled!
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October 2023 by Ruslan Tsverov
JR is always friendly and effective. He helps me manage my personal auto and home policy. I tried a few companies until I landed on state farm and I couldn't be happier.
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September 2023 by Ken S
Have been with State Farm for several years. I recently relocated from out of state, and went looking for a local State Farm Agent. Google reviews pointed to JR Isham, and those reviews aren't wrong.Professional, timely with responses, know their stuff and truly helped me get my new policies transferred and set up properly.10/10 would recommend.
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September 2023 by Brett McMickens
Top Notch Agency! JR is very personable and of course knowledgeable. Michelle Roach is the epitome of exceptional customer service. She always goes above and beyond expectations. She follows up to ensure successful completion of any requests.
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July 2023 by Chip Carter
We recently had an issue where there was a discrepancy between us (the homeowners) and claims (State Farm). JR and his team went to bat for us and fought for us to get what we had been previously told we would receive. I can only imagine the exhausting work JR and his team do on a regular basis behind the scenes. Grateful for them...
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February 2023 by abe froman
Does not return calls.
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February 2023 by Dan Palmer
After being with previous insurer for several years I discovered my agent had moved and when needing questions re: auto coverage I found it difficult to get customer service. I called JR Isham and within 2 hours made the decision to change over to State Farm. I also switched our homeowner policy. Good job guys.
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February 2023 by ian murphy
They keep in contact with you throughout every process. Above and beyond service
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February 2023 by AONE Collecting
If you are looking for a insurance rep that will give you 100% JR is who you are looking for. He has done more for me in the last 3 months then my previous rep did for me in the 10 yrs I was with her. JR is hands on, he will save you anything he can and give it to you straight, it feels great to deal with a insurance rep instead of receptionist (his receptionist is a gem too lol).
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February 2022 by Nathan Hutchings
I spoke with Dalton and he was very kind and helpful and helped make the process of getting auto insurance very easy. He was very up front and transparent and was able to effectively communicate all the relevant information in a way that made it easy to understand. I would definitely recommend Dalton to anyone!
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February 2022 by S S
Great people
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February 2022 by Donna Bruce
Mackenzie is AMAZING! Definitely beat my previous insurance quotes and was very patient and professional. Very easy to work with.
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February 2022 by Hunter Crook
I had been using another insurance company my entire life (well as long as I could drive lol) and it was hard to switch, but Candice made it so easy!! She showed me all the ways I could be more protected and gave me way better deductibles than I had, and for a cheaper price!!! I also got renters insurance in my policy as well, and still came out cheaper than I was paying at the other company with just my autos & 1k deductibles. I could not recommend this agency more.
