The Home Depot in Chattanooga, TN, is dedicated to assisting customers with their home improvement projects, whether large or small. The store offers a vast selection of tools, appliances, building materials, outdoor furniture, and gardening supplies, catering to all DIY enthusiasts and professionals. Customers appreciate the friendly and knowledgeable staff, who are always willing to provide help and expert advice. Many reviews highlight the employees' willingness to assist with heavy items and their engaging personalities. While the store is praised for its extensive inventory and clean environment, some customers have noted challenges such as long checkout lines and parking issues. There have also been mixed experiences regarding customer service, with some employees demonstrating dedication and care, while others have been perceived as less helpful, particularly in resolving disputes. Despite these minor setbacks, The Home Depot remains a favorite destination for home improvement needs, with a commitment to enhancing customer satisfaction. Visitors can find the store at 7421 Commons Blvd and are encouraged to reach out via phone at (423) 499-1959 to start their next project. The store's combination of product variety and attentive service makes it an essential resource for the Chattanooga community.
A bit hard to get assistance when it is busy but I prefer them over lowes.
November 2024
The Home Depot is the Home Depot! It is what it is. Most times, they have what you need. Prices are competitive. I would say, on average, that the sraff is reasonably knowledgeable and helpful. Good to check online for instock items before you come. I do business here regularly and don't have many complaints.
October 2024
They lost my order. It took 30 minutes to locate it. I must add that they were kind and very overwhelmed with the volume of customers when I was at the service desk. They really did everything possible to help me.