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January 2024 by Leigh Ann DePonceau
I have never been there to donate items that they weren’t extremely rude and complained the entire time. I will donate elsewhere or throw it away before I go back to this location.
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January 2024 by Marla Bridges
So I'm a stickler for a bargain! I've bought from Goodwill for over 30 years! Not to Resale Anything! But to find cute things to give as gifts or whatever! As a single mom I bought many clothes there over the years 20 years ago!! With this said....has anyone seen the prices hikes? OMG ITS RIDICULOUS! No Reason for them to raise their prices so crazy! The merchandise is DONATED and Used! I'm only one person but I will not go back! These are things over the years! I walked out today with Nothing!
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January 2024 by Alyssa Bilbrey
Love this goodwill, I have donated and shopped here and I always find something good! Staff is always friendly and the location is one of the cleanest I’ve been to.
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December 2023 by JimW Stewart
If you're looking for a place to drop off your gently used excess quality clothing that you worked all day gathering, packaging, delivering and unloading to be greeted by some whiny, complaining receiving clerk (using the clerk title loosely here) saying things like "Oh God, how much more are you going to bring in!", then this is the place.
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September 2023 by Tennessee Auto Outlet
Good clean store!
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July 2023 by Jamie Jennison
I just tried to drop off some gently used designer clothes. Bags, Shoes, Coats, jeans, sweaters, a mix of my husbands clothes and mine. All washed and folded nicely in two good used laundry hampers. The guy who came to pick up the items from my car told me that Goodwill doesn’t processes over 10lbs from one person. I asked why he just said they don’t. When I said I’d gladly take back my items and donate to another organization he refused. So I’m confused as to if I will be giving Goodwill any of my money or items again.
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February 2023 by Sheena Alkhatib
The manager, Kristy, at E. Brainerd is hard working and picks up the slack as needed. An excellent job in keeping the business clean and running!
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August 2022 by BadDriversOfTennessee
After seeing this store asking 200 bucks for something they got for free I won't be shopping at this GoodWill anymore.
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August 2022 by Roberta Brock
I am handicapped and really enjoyed the deals I got when I shopped but couple months ago my daughter and I went in to shop and one of the ladies that work their was spraying disinfectant behind me like I didn't see and then there was one item with 3 different prices on it and she was so rude yelling that not right price cause I know I priced that item myself andi said ok what's the price and when she told me then I takes it over with daughter and we decided not to buy it but got rest my stuff and she just kept on I know that was wrong price...so I haven't been back and don't plan on it...it hurt so bad that she had spray behind me and accuse me of stealing..Yes I probably did smell cause I have hard time cleaning myself
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June 2022 by Kim Sharp
One of the nicest goodwills I have been in so far. It is a really nice, clean, and a big goodwill. The employees and management were so nice and made sure I received my employee discount. I work in a goodwill in alabama and was very impressed by this store.
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June 2022 by Adrienne Finney
This location is big, shelves are restocked often, and employees are friendly.
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February 2022 by Amy Meshelle
This place never lets me down on a great selection of clothing! Lots of name brands and tons of choices! I feel that some of the items are a little overpriced for a thrift store, but not so much that it stops me from purchasing there.
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February 2022 by Erica Landen
I think for some reason, this location thinks it’s now a department store. Every time I go, the prices on items have increased. I was there today and a rusted, iron skillet with no brand name/number was $9.99! That’s just one of many items. During this terrible inflation, the last thing people need is for GOODWILL to mark up there prices. Shame on you!
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February 2022 by Lisa McCluskey
This was my first visit to this Goodwill location. The first thing I noticed is how super clean it is and how well organized. The racks are labeled and one can easily go to the appropriate size and type of clothing needed. There were a number of name brands I noticed such as Nike, Ann Taylor, Adidas, 90 Degrees. The housewares section is also neatly organized. The selection of items was a little low, probably indicative of catching up from the weekend. I will definitely be back!
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January 2022 by TheFast Masonator
There was a bit of a mixup with our furniture hold but they went above and beyond to fix the situation for us. Exceptional customer service!
