-
March 2024 by Jonathan Trudeau
Driver was grate and punctual and handled my car with car
-
December 2023 by Alaina Shults
Super friendly and informative ran into a slight issue but they had it fixed in no time would definitely use their services again!
-
December 2023 by Kim Davis
Swift service and friendly staff. Thanks again
-
December 2023 by Jessica DeLay
Communication was great while I waited. Job got done and I was quickly on my way to get a new battery!
-
March 2023 by Alisa Nepp
My husband was in a car accident on I24. His car was towed to First Response and he was not able to get his items out including prescription safety glasses for work. We called to come by and get them and they want $100 to open on the weekend. Their hrs during the week are when other people have jobs and can't get there. Plus, they won't let me or my sons come get them for him. This is absolutely ridiculous! Super expensive just to unlock a gate and will not work with you when you have a job. They also said that they have to schedule you in. What? You can't even choòse when you can come to get your own personal belongings. What kind of business is this.?I have every right to judge and review this business since it is public. I understand people don't work for free and I never expected them to but $100 is extortion especially when someone has just been in an accident . If Fed laws means releasing items to the REGISTERED OWNER then I think accommodations should be made for said person to be able to get their belongings. 9 am til 4:30? When do you suppose hardworking people are to make it in those hrs?No attempts were made to try and find a solution.Service: Local hauling
-
February 2023 by Mike Lowry
Quick, reasonable rates! Great guy. Use this company again!Services: Car towing
-
January 2023 by Debbie Johnson
Bad service the young man attitude was not good. we had to move my car with a flat tire to the bus station to fix.
-
October 2022 by Jack Higgins
Very professional, kept me updated, very knowledgeable. Would use again.Service: Special vehicle towing
-
September 2022 by Michael Caron
Recently had to tow my car and was extremely surprised with the speed the tow truck arrived. Super fast, I definitely recommend.
-
August 2022 by Kadie England
Horrible customer service. Asked to get a car towed for two days and never got an update or call back. Then when I called the cancel they just hung up in my face. Will never use this company, beware @$$holes.Service: Car towing
-
August 2022 by Alan Bishop
Nicholas was fast in responding when I inquired, he was confident in his expertise and very affordable! Also had the quickest turn around in availability!!!
-
August 2022 by Sebastian Ortiz
Called the company, was given a 2 hour wait time. Ended up waiting 4 hours just to be told they couldn't tow my car.
-
August 2022 by Michelle Ford
We were in a precarious situation with our car being off the edge of a steep gravel drive. A larger company came and could not do the task with their big truck. The first response truck was perfect and the job was done swiftly and efficiently. I think it may have only been 10 minutes!Service: Local hauling
-
August 2022 by Mitchell Bridges
Had an accident in front of my property yesterday (2/26/2022) that ended up with a car IN my yard. Other towing companies were trying to get me to cover the cost, since it was private property. It's not my car, therefore I wasn't going to pay.First Response Towing came out and got the car for us at the cost of the car's owner, as it should have been. They knew that the car may never be claimed but still showed up and performed a great service for me and I greatly appreciate their hard work. Will definitely call them again if something else happens.Service: Car towing
-
August 2022 by Shirley Turner
The first time I dealt with First Response, the Dispatcher was very pleasant and professional. The young man that towed my car was very professional and pleasant. My son used First Response due to my recommendation, he got great service. I called First Response Friday, 08 April 2022 a man answered the phone after several rings. He sounded as if he had been awakened. I asked about services and if he was up for Business. He Rudely asked me what I wanted, I told him due to his Attitude, I didn't want anything because I don't deal with his kind when I am spending my money. So I called a Tow Service in Harrison and paid more money because I Refuse to have someone Disrespect me when I am Spending my Money. It was a Business call, he needs to be taught Professionalism and Customer Service Etiquette.
