FedEx ShipSite is a location that far exceeds expectations with fantastic customer service. Customers report it is by far the best FedEx office, with staff described as polite, knowledgeable, quick, and pleasant. The team is noted for going above and beyond and the extra mile, helping every step of the way with a smile. They are helpful in running printers, scanning materials, mailing packages, and processing printing and faxing requests professionally and perfectly. Staff members explain each step clearly, making customers feel confident, valued, and not rushed or stupid. This service saves customers stress and ensures packages get to the proper place at the proper time. The consistent excellence makes customers not want to go anywhere else for their shipping and printing needs, from invitations to international shipping.
I must say I was here about a week ago. RYAN HELPED ME EVERY STEP of the way. He was amazing. Today, however, the girl not helping me is making this trip far more stressful then it has to be. I can't complain, as I did get everything done.
December 2023
I have been to many Fedex offices over the years but this by far is the best. I ship Internationally and they (others) always get it wrong!!! The were polite and knowledgeable and quick!! Fantastic!!!
October 2023
Couldn't make it to the store, which makes it that much better. I emailed Melissa the info I needed printed & faxed to save my insurance, & she professionally & perfectly processed this request for me. Saved my bacon :-) She deserves a raisePS Contrary to what it says, I'm in Chattanooga, TN Store #0519
