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October 2023 by Amanda Jelks
This is one of the best shopping experiences I have ever had. I learned so much about how shoes should properly fit and was given so much personalized guidance. I don’t think I’ve ever had a proper fitting shoe before and this will be my go to place for shoes going forward.
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October 2023 by Matthew Rigsby
I have a wide foot and a lot of places here in Chattanooga do not carry the size and width I needed. They had a great selection. I didn't catch the name of the person that helped me but he was great!
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August 2023 by Ashley Reger
I came here 1 year ago for my 9 year old son who has horribly bad falling arches which cause him knee and leg pain. I was shocked at the phenomenal customer service and attention to fitting and trial and error for the correct support for him. His shoes lasted well over a year with life still in the shoe! Since his foot has grown so much we had to come back for a new pair and again I was blown away by not only the care and attention, but also the quality and arch support of their shoes! They are not like any standard store-bought shoes. They were very decently priced(especially if I had taken him to a medical foot store or podiatrist), and these shoes looked great. After a year coming here I am beyond pleased with this store and will be returning for all special shoe needs. Thank you so much!
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August 2023 by Gabe Herman
They are very knowledgeable and they take to time to measure your foot's length and width to locate the appropriate shoe. Every shoe in their inventory serves a specific purpose for whatever your goal is. They located my pair of running shoes I use for work and my crosstrainers for the gym.
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July 2023 by Eddie Piper
Very attentive and informative. Took a lot of time to show different choices and explain how the different features could impact your body
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July 2023 by Joshua L.
I was looking for some road shoes, and John helped me out! We took our time, I didn't feel rushed making a decision at all, and had a wide array of options without feeling overwhelmed. It was an amazing experience overall, and I got to wear home a great pair of shoes! -Joshua
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June 2023 by Elizabeth Gould
I just bought my second pair of Brooks shoes here. People are very knowledgeable and helpful. It's a little out of the way but worth it.
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May 2023 by grady upchurch
Strange encounter from the start .3 of us were all looking for new shoes.After an off putting exchange with the sales guy , we left after about 2 minutes .I was wearing a pair of On cloud , which they carry , when I asked if they had any of the ones like I had on , which it turned out they do , the guy said “ yea we don’t carry Those , phasing those out , you know “..then some older dude shouted “ hey we have those .. to no one in particular.Not sure if what’s up with this place , but , no thanks .Money waking out the doorLiterally .Try to be a little less insulting to customers right from the start .We buy lots of shoes .
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April 2023 by Samantha Fuqua
I came in about a month ago with hallux limitus, which is a form of degenerative arthritis that I have in one of my toes. Eric spent so much time talking to me and trying on shoes until we found the pair that I felt worked best for my foot and my carbon fiber insert. I even purchased a new performance insert that functions a little differently than the one I had. They placed an order for the color that I wanted, as it was not in stock. When I returned to pick up my shoes another staff member kindly rang me up and chatted about my shoes. I highly recommend them!
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April 2023 by Antoinette Wright
The customer service staff were friendly and knowledgeable and were a great help in finding my new walking shoes and they were something that I did not think I could wear. Have great specials on winter wear if you want to stock up for next season. Thank you !
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March 2023 by Kathryn Werk
I came in for help finding a shoe for my F45 workouts but also for walking/running with my dogs. Kiersten at the N. Market location was fantastic and really knows her stuff! I walked out with 2 pairs of shoes, 4 socks and two bras. Looking forward to my workout tomorrow! HIGHLY recommend!
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February 2023 by Wendy Roberts
Owen, our EXTREMELY patient and friendly sales person, helped me and my daughter find the perfect shoes for our picky taste & odd sized/shaped feet. LOL Thank you, Owen, for changing this purchase from a tedious chore to a fun adventure. I never knew shopping for shoes could make me laugh so much! We had fun and didn't mind the drive from Chatsworth to Chattanooga for high quality shoes and an even better quality customer service experience.
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February 2023 by Brittany
This store always has the customer service. Thank you Owen for helping me and my mom. We love our shoes and thank you for your patience until I got what I wanted!
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February 2023 by Rachel B
Very helpful! I went in for a fitting and was given 4 shoes that would work with my foot structure. Found a great one and walked out ready to run!
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January 2023 by Anna F.
Kirsten was incredible helping my in-laws find the perfect walking shoes. She was so attentive to what they needed and wanted in a pair of shoes. Highly recommend!
