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August 2023 by AidanJustinPro Nycks47
Nobody would answer the phone when I tried calling because the husband of an employee was having a medical emergency. It caused me great anxiety and stress not being able to get anyone on the phone. If corporate sees this, they need to understand how to train employees to answer phones as a PRIORITY. I called every Family Dollar on Ringgold Rd (my partner was on the phone with emergency services) and no one answered. It was harrowing. I'm also under supervision of a cardiologist and currently wearing a heart monitor, so the medically scientific evidence of this event is recorded. I understand the area in which this family dollar is located is considered a "food desert". The city leaders needs to consider more grocery options that aren't a string of Family Dollars, and an occasional Food City. Nobody won in this situation and FD needs to reevaluate if the discount store brand business is the correct avenue of business for them before they become bankrupt. Thank you to Catoosa County GA EMTS for your swift response.
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May 2023 by Towanda Marshall
Very clean store and the people are very nice
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April 2023 by Renea Young
Much neater since reorganizing the store. Both employees were pleasant and helpful!
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January 2023 by Necie Boo
I've been here in town for 4 days and they haven't been open at all, I walk over at different times a day on different days and they are never open
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August 2022 by James Sanders
Seems like the store is closing and the shelves are empty. The coolers are even broke.
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August 2022 by Nesie Wordlaw
I'm just glad to see some of these FD stores are still open and in general area. I've noticed a lot of the DG stores are closing... smh..no surprise though. Nothing is the same..Gentrification is new norm ?
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August 2022 by Donna York
They were really nice & helpful I like going in there
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August 2022 by Constance Epperson
Not piled up. Clean and good customer service.
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November 2021 by Rachel Hall
Disgusting how NAT (your manager/key holder whatever he is). Treats paying customers. If items are on clearance and been priced that way because they were discontinued it is the store/manager/key holders job to honor that price not demean and disrespect a woman/ customer because they didnt ring right on the computer. Turn that key and over ride the price to make that sale. No wonder Family dollar has been closing stores all over Missouri and Tennessee. Stores are always dirty un stocked and rude customer service. I truly hope you hold nat accountable for his actions the video of the interaction has already made it to million views. Last thing corporate needs is to deal with more negative press then it already gets. Clearly corporate needs to come in and do more training on customer service skills.
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November 2021 by Green Pilgrim
Very bad customer service. Employees ignore you and get upset when you ask for help.
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November 2021 by Brad Bavis
Manager smokes crack on his lunch break.
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November 2021 by Renee Bennett
Great place to shop?
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October 2021 by David K
There should be a sign indicating that the shop is closed or open : Do not forget that there are old men and women who get up and out of the car with difficulty
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November 2020 by Jenna Hodge
Very clean and organized. Staff is very friendly.
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November 2020 by Belle Jackson-Fannin
Good store
