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April 2024 by Jonette Watson
Super hardware store and more knowledgeable than the big box store . You would be a fool to go anywhere else
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June 2023 by Jerry Evans
Great.
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May 2023 by Tweeth Nemeth
My husband goes in the store all the time!!! It’s convenient location!!! But they are always nice, very helpful, Terry has helped my husband finds parts all the time !!! He is a very nice person they all are!!!!
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February 2023 by John E.
i had a horrible experience with the manager larry or terry he was rude and tried to rush me out when i wasnt ready and he talked to his employees awful. i wont be shopping there again.
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June 2022 by Amy Rector
My 1st time here. The staff were so nice. Very helpful. Store is very organized. Great prices & excellent service.
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May 2022 by John Butler
Great little hardware store and well stocked. Friendly courteous, and knowledgeable staff. Let's you browse at your leisure and take all the time you like. Found a stiff fingernail brush I couldn't find anyplace else that I'm sure will get the crud/grease/paint from under my nails.Worth a stop-by if your in the area or a trip if in need of advice.
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May 2022 by rickey miller
They have some hard to find stuff that the big box stores don't have the main thing they have is good customer.
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April 2022 by Steve Watts
I went there to purchase a shovel for debris removal and the shovel had $55 on it. I took it to the counter and they rang me up. Upon getting the receipt, I noticed I was charged $67.72. I told the young man that it was wrong and a manager yelled from the end of the counter that prices had gone up and that they can charge me what ever they wanted. I told them to credit my card. I always shop local and pay a little more just to shop the small business. I have been a customer of East Ridge Hardware for 15 years. He told me that they are understaffed and I ask for the owners number. The manager said that he didn’t know it. That’s when he informed me that they are owned by new people and to leave. I got the same shovel at Ace down the street for $33. What a shame to see good place be wrecked by a manager that don’t care. Thanks Mr Waters for your advice. We won’t be back.
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March 2022 by Trevor Harper
Great place! I went today because I was hooking up an appliance to my faucet and the man working showed me how parts of a faucet come off. Left to go get a part that he suggested but didn’t have in at the time. Couldn’t find the part but did what he showed me on a different faucet in my apartment and it came off. I was able to hook up my appliance no problem! Didn’t even need to buy anymore pieces. I always start my home improvement journeys at this store.
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August 2021 by Wallace Bronson
Friendly and helpful staff. Would have higher rating but unfortunately they have a very limited selection. I advise calling to see if they have what you are looking for in stock.
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August 2021 by Kelly Burch
Was completely ignored they did not have much of a selection of anything especially drill bits is what I was looking for they never asked if I needed any help and I walked by them three times didn't think I would have to say anything usually customer service speaks up and asks if anyone needs help but nope they didn't
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July 2021 by Karen Denton
I absolutely love this store! They have a great selection. The staff is the best part. As soon as you walk in, you are greeted and their ready to help you find whatever you need. It's so nice to see friendly people. Always have a nice time shopping there! So I happily give them 5 stars!!
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June 2021 by John Logan
They should sell bicycle engines!
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June 2021 by RetroGotGamez
Always have everything I need
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June 2021 by Mason
Good customer service. And quick check out
