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November 2023 by Rita Magness
Bad driver thinks he is on a racetrack goes at least 60 miles an hour on a dead end or more this is the second Friday he has done this that’s why he needs to be reported they are kids out here and dogs and don’t want to see no one hurt because of him
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October 2023 by Gabriel Schray
I recently made a purchase of an expensive piece of equipment from Nantes, France, for my work. Unfortunately, my experience with the shipment has been nothing short of frustrating and disappointing. I feel compelled to share my story in the hopes that it might serve as a cautionary tale for others considering business transactions with this company.The equipment was expected to arrive promptly, but it is now seven days overdue. When I inquired about the delay, I was initially told that it was due to unpaid customs and duties. After I sent my receipt showing that I had paid the charges within eight minutes (literally) of receiving the payment request via email on the originally scheduled date of arrival, they didn't have any response.What has been most disheartening throughout this ordeal is the complete lack of transparency and accountability on the part of the company. Their customer service representatives have failed to provide a plausible explanation for the prolonged delay, and their communication has been severely lacking in professionalism and empathy.I have reached out to them multiple times via phone and email, expressing my concerns and seeking clarification on the situation, but to no avail. Not once have they offered an apology for the inconvenience and frustration this has caused me, despite the clear mishandling of my shipment.I am left with many questions and growing concerns about the integrity of this company's business practices. I implore them to investigate the whereabouts of my shipment and provide a satisfactory resolution promptly. In addition, I would appreciate any details from them that could help build a stronger case against this unacceptable delay and lack of communication.I want to emphasize that my intention in sharing this review is not to harm their reputation but to highlight the importance of professionalism, accountability, and customer service in any business transaction. As a paying customer, I believe that it is my right to expect transparency, timely deliveries, and courteous communication.
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October 2023 by Krisi McAlister
This is the worse experience I have ever had with getting something delivered.
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June 2023 by Grabor Vera
I want to thank Mrs. Trina at DHL Express Service at Chattanooga. She was very patient and amazing. But most of all I want to say to everyone reading this, don’t waist your time looking for the chipper way to ship. I saved about 80 dollars comparing to UPS and FedEx long distance/international services. I am not mentioning USPS because documents were lost and I received them back about 7 month later( don’t waist your time and effort). Thank you!
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June 2023 by Bakari Mhina
Ms Trina at the office she is awesome, she helped me alot for my shipping and we had a lot of talk with her. Thank you very much Trina
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June 2023 by Cara Corbett
I love the experience I receive every time I come in. I appreciate that Trina knows who I am and makes the process easy. Super friendly! ❤️
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April 2023 by Tanesha Wiggins
This DHL office offer the best customer service I have encountered. I am able to pick up my packages right from the shipping center long as I call the office in time to let them know.It saves me and I’m sure the Driver a lot of time.We are Greatful for that
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March 2023 by James Patton
Excellent place for long distance shipping, customer service goes above and beyond , even help find me a discount?
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December 2022 by marlene A
I'd rate it less if possible
