Computers in Chattanooga, TN

“PC P.I.'s is a role model for how a service business should be run!

Business these days is still about being able to do the job. But more importantly, it's about being able to trust the people that you work with to do the right thing! That is 100% the reason these guys have won my business for all computer needs.

I recently brought a PC to the folks at PC P.I.'s with a busted power supply and a failing CPU to get some data recovered.

I forgot to mention, I'm pretty good with computers, but not all that good when it comes to hardware configurations.

I asked the to transfer the data from the 1 TB HDD to the 2 TB SSD that was already active in the computer. The computer would boot up but it wouldn't let you do anything for the most part.

Either way, I desperately needed the data that was still on this computer to continue doing the work I needed to do.

This all leads to why these guys have my TRUST now.

It turned out that the data that I needed had already been was already on the SSD and it had just been partitioned into two drives when I had the boot drive replaced a while back. I was under the impression it was on the HDD.

There was some stuff on the HDD so they moved it to the SSD like asked but when I got there they immediately said something didn't seem right with what I asked them to do. It was just some old junk GoPro footage that they moved and couldn't see why I was so concerned with recovering the data.

After a little investigative work (10 min) we quickly realized what had happened and I just didn't see that the job was never needed in the first place.

Because the job wasn't needed in the first place they gave me my computer back and said have a nice day. I asked what I owed them, and got NOTHING as a response. I don't mean they didn't respond, he literally told me that there was no charge for the work that THEY DID DO. He just said you didn't need us to do anything, no charge.

I was happy to pay them for their time spent because of my oversight.

Other business owners should take this lesson to heart.

"If you worry more about doing what is right for your customer than you do your bank account, you'll never have to worry about your bank account in the first place!"

PC P.I.'s embodies that statement and is one place you should definitely take your computer when you need help!

Actually, you are screwing up if you take your stuff anywhere else.”

“We are very satisfied with Dynamic Computer Services! They are quick and efficient when diagnosing an issue and communicate openly and frequently when working on updates. We have used them for years and will continue to use them for all of our computer needs for years to come!”

“I was looking for a product that was on clearance. It wasn't available at the store where I usually shop so the associate checked and found one at another store. He had the other store hold the last one in stock. It was ready for pickup when I arrived.”

“Richard is the best appliance specialist. I was very impressed with his enthusiasm. He mentioned he was recently promoted to appliances so at first i was nervous he wouldn't help me with the questions i asked but every question he didn't know right away he was able to acquire an answer for. Thank you Richard!!!”