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August 2024 by Tammy Morgan
**Update 8/25/24- I was contacted 2 weeks after this review by a sales supervisor.
They shipped me a new tire free of charge. I still have yet to receive a UPS label to return the bad one but at this point thats irrelevant.** Absolutely the WORST customer service ever. Spent $1400 on white wall tires. They shipped fast however one of them is defective and won't balance calling for almost 11oz of weight. Called and spoke with Chris Head who told me he would set up an RMA for the bad tire on July 2. Never heard back. Sent an email requesting follow up on July 5. Still no response. Called back July 8 spoke with Brent Hall who told me he would get the RMA set up. He then emailed back saying that Chris was handling it. Emailed them back July 8 requesting follow up. No response. My husband called July 15 spoke with Zach Chapman (extn 227) who promised to follow up. He sent us an email with an RMA# but never received a label to return the tire. Called and left multiple messages with no call back. We drove 2 hours on 8/3 o return it in person since the website said they were open 8-12 only to find they are not open. They don't honor their warranty. Buyer beware. Don't waste your money.
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August 2024 by Kent Campbell
Bought a set of BF Goodrich Silvertowns for my ‘57 thunderbird. A four were out of round. They claimed they would ship out another set when they made another batch. 2+ years later, nothing. No communication. This will be the last set bought for any of our vehicles from Coker. Total failure as a company in both product quality and customer service.
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August 2024 by Jason Morgan
Buyer beware. They will not warranty their tires. The will not respond to email or phone calls. Lifetime warranty?Good luck getting anything warranted. I have one tire out of 4 three balanced out perfect but one wants 6.5 ounces of weight on a 15 inch is insane. Tire is bad and they won't warranty it.
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August 2024 by Zach Robinson
Great people to do business with. I highly recommend them to anyone. Their customer service is top notch. I will definitely be back.
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July 2024 by TAC RABBIT
Extraordinary piss poor customer service skills and engagement. They have absolutely no training or ability when it comes to initial customer engagement and contact capture. Heading over to one of their competitors to spend an insane amount of money on my Mopars. I highly suggest everyone do the same.
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May 2024 by Michael Donnelly
Great service, great people.
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May 2024 by jim damvelt
Best place for antique car and truck tires and they have a awesome museum
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January 2024 by Teresa Edelman
We have been wanting to visit this place for years , remember the car from the great race.We finally had the time to visit a couple days after Xmas and it was as amazing as we expected it to be . Loved the museum so much to see , over 100 cars to view and take picture's of .The gift shop/ store had a fair amount of shirts and souvenirs to choose from as well. I would highly recommend all car enthusiasts to visit as it won’t disappoint .
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October 2023 by Kaitlan Rice
Jordan is the best! I appreciate the excellent customer service and knowledge she provided
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October 2023 by Gary L.
These people REALLY commit to customer service. They bent over backwards to make it right with a minor issue with one of my four tires. The whitewalls really look sharp on my 59 Buick...I get compliments!
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August 2023 by Charles Roberts
Awesome display of antique automobiles and bikes
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July 2023 by ReDD-WoLF7
Great customer service willing to help you with your auto and make sure you are getting what's right for your vehicle.
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July 2023 by Lauren Brooks
Zach provided great customer service! Left feeling confident about my next purchase of tires!
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June 2023 by Samuel Phillips
Awesome place,lots of history & cool cars!!!
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February 2023 by Doug M.
My advice is find another tire company. Ordered two different sets of tires for my hot rod and both were so far out of balance. They had to be returned....also took a long time also to get a refund......Doug
