-
February 2023 by Craig H.
Excellent work! No other shop could even figure out the problem with my car but with their free transmission performance and diagnostic test combined with their knowledgeable mechanic, they had my car back on the road again in no time.
-
November 2022 by Christina S.
Had no issues with Hi- Tech. Super responsive, gave plenty of updates and ended up having to rebuild my whole enjoy which couldn't be happier with the over all service. I even called after I picked up my car with a question and they told me exactly what to do. Will definitely recommend to anyone and will be going back for any car related issues
-
November 2022 by Bailey Ryan L.
Absolutely the worst place to get your transmission repaired! Very dishonest people Jason is a complete tool that's a nice way of saying how low down he is! This place need to be shut down! Huge scam extreme rip off! Avoid this place like the plague!
-
June 2022 by Donna K.
This place is a total scam !!! It needs to be shut down .Jason the (manager) is the most arrogant, unprofessional, lieing, theif I have ever encountered.. He quotes you one price then increases the amount by 3. When you come to pick up your car months later as he does not fix anything in a timely matter.. makes up problems to add to your bill that wasn't wrong when you dropped it off ... I don't trust the work he has done on the car now as everything has been lies.. I sure wish I would have read these reviews before hand... Please save yourself thousands of dollars and a huge headache do not let him touch your vehicle.. He has found a way to steal money and cars from people...
-
June 2022 by Sofie J.
Thought he was a good guy but he is really trying to get money out of everything he can. After somewhat fixing my car he went on and on about getting a five star review and somewhat pressured me. Not going back. The customer service is absolutely horrible.
-
May 2022 by Jimmy C.
They will take your money fix your car well enough to get paid and then everything will start to slip and they won't back up the warranty
-
September 2021 by Paul B.
Dropped my car off and was told it would be looked at and diagnosed by that day or the next. A week and a half later it still wasn't even looked at.
-
September 2021 by Brittany S.
We sent our car to them almost a year ago. It took them 8 months to return the car. We asked for a rebuilt transmission and they put in a new one. After driving it for 2 weeks, the car broke down again. We took it back to them because we have a warranty and they haven't contacted us. It has been over 2 months and we haven't heard from them. Lesson learned.
-
March 2021 by Makayla C.
Service was great, I came in and told them what I needed looked at and they had my car up in about 15 minutes. They explained everything that needed to be done and the pricing of it all so I understood everything. I've never been to a place with better service. Thank you!
-
February 2021 by J R.
1 star is 1 star too many... Stay Away!! Spent nearly $6k on new transmission that took nearly 2 months to fix. Said he basically had to replace everything. Car ran ok for about 3-4 months had a warranty I think for 6 months. Transmission light came on so brought it back in. Of course after a week have to call to get an update and get "ohhh what broke isn't covered under warranty." So $1000 more to get it running for it only to run about 2 days before transmission light comes on again. Bring it back week later it's ready car doesn't even get home before light comes on. Bring it back and basically guy starts blaming squirrels for the problem. Just stay away. And FYI his shop looks nothing like the pics on his website. Ohhhh and while my car sat there forever someone came onto the lot and stole my license plate off the car which then required a police report.
-
December 2020 by Liam Dwayne
Your restroom is horrendous. PLEASE CLEAN ASAP. There is no excuse for that. The handryer is also busted FYI. For real i get work is boring but when you can't even clean the restroom for yourselves! Let alone customers that is alarming. Your LUCKY I NEVER TOOK A PICTURE.
-
December 2020 by Brody H.
if you want your car fixed on time or perhaps even at all, please save yourself some time and do not take your car here. Unprofessional, lazy, non-transparency, lack of communication, i could go on and on. i dropped off my car here to have the transmission worked on, it was taking a lot longer than they had originally promised so i give them a call every 3 days or so and they always give me some vague answer such as "we are getting to it" "should be done soon". I drive by the shop two and a half weeks after i drop it off after being fed up with waiting on them and them not giving me definitive answers, and it is sitting in the exact same spot that i left it. my car had not been touched for almost three weeks. and when i went in to get my keys they could not offer anything that slightly resembled an apology. i went without my car for three weeks for nothing. Thanks Hi-Tech, you guys are bad at your job!
-
June 2020 by Richarda N.
Agreed to $386 for diagnostic. They make you sign a contract,I thought that was odd, but 386 for taking trans off and diagnostic sounds ok.After reading yelp and bbb, wanted to run. Called asked to stop work. I showed up at 7:45 next morning mechanic was taking it down, didn't stop as I asked, continued to take down. Just wanted away. They still took it down and charged a total of $ 1300 after taking down and putting back in to be towed to another shop. The $386, is what you think your in for but the charge another $900 to put it back together so it can be towed to a reputable place and there is nothing you can do. What you think you agree to, is not what you have agreed to. Would have rather been robbed by a person with a gun. Do not go into this place!! Criminal.
-
June 2020 by Alice Jones
John was the bomb....will be back for my birthday......very professional & entertaining
-
November 2019 by leroy epperson
Thugs ! Dangerous place to be !