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November 2023 by Chrystal B.
The worst place ever these people try to charge you a towing fee plus a storage fee and a redemption fee like what the heck is all that???? Normal towing companies charge you a towing fee and a storage fee if you leave your car there to long but a redemption fee come on now how do you all sleep at night knowing that you're taking advantage of people this way. To anyone that's reading this they are so unprofessional and don't no ANYTHING what company don't have it were you can use your card or Apple Pay like these people came up with all kinds of excuses this is sad and they need to be put out of business for real!
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November 2023 by Michelle Sims
Quick, reasonable prices & very efficient
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October 2023 by Lily Scott (Steven)
Very nice and honest people
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September 2023 by Frank Jackson
They were very polite and professional to me. They were very courteous and allowed me to retrieve my personal belongings from a vehicle, that was repossessed, and everything was in tact and accounted for.Keeping in mind that they have an unpleasant job to do, and they come into your life at a difficult time. I'm sure, if they had a 5 star rating in their line of work, they would be bankrupt.They did their job, and created no property loss or damage in the process.They treated me with dignity and respect. A repossessed vehicle is an obvious sign of life's struggles and a low point in our lives.Thank you for treating me as though I was a "paying" client.
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September 2023 by Lisa Henderson
David R. Brought my car back to at my job. He was so polite, nice to me. I really appreciate him talking with me. Everything was good not touched inside the car. He deserves a raise. He was awesome.
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September 2023 by Mike Carmichael
Tried to illegally repose my car for a company that was not even a lien holder on the vehicle. Thankfully Chattanooga PD made them drop it. Otherwise it would have been theft. Nevermind that the driver broke into my vehicle then proceeded to pick the vehicle up with me in it. The driver should have been charged with burglary and kidnapping. Under Tennessee law if you are in it the vehicle can not be moved at all.
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July 2023 by Courtney Giffe
I have called my attorney, a city commissioner, ex-detective/investigator, and other REPO (NOT TOWING) companies... ALL agreed that taking my gun that was inside my backpack "out of safety for their staff" and turning it into CPD within the 14 day window right to retrieve my personal belongings is completely illegal.This company violated TN Code 47-50-113 on top of my 2nd and 4th Amendment rights. DO NOT USE OR REFER THIS COMPANY.
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July 2023 by Courtney G
I have called my attorney, a city commissioner, ex-detective/investigator, and other REPO (NOT TOWING) companies... ALL agreed that taking my gun that was inside my backpack \
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June 2023 by Michelle Kadetz
They came onto my property when only my kids were home with a sitter. The kids said they were ringing our dinner bell very aggressively and walking around ourdeck looking in windows and doors, and frightened our babysitter and children, then moved a vehicle to get to a vehicle they needed to repossess. Very unprofessional, wrong and illegal.Service: Car towing
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April 2023 by Red Scorpio
They are a bunch of crooks that don't bother following protocol in accordance to state laws..Purposely don't give a warning sticker and tows on a Friday without putting your cars vin in so you can't do anything until the following Monday..The reason I was gave was because it wasn't impounded yet I was charged 150 alone for an impound fee..hmm that's suspicious..they also tow off of public streets..
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February 2023 by Tiffany Lange
We have roadside assistance through our insurance. My husband and I neglected to remember just quite how low our fuel was and I ended up running out of gas in the parking lot of my husband’s employer. I put in a request with my insurance for fuel delivery and waited almost two hours, being reassigned several times before I finally got assigned to Carver’s. They were super fast on bringing me my fuel and even waited with me until my car was running as it has some issues with cranking after refueling. They were wonderful and I can’t recommend them enough.Service: Fuel delivery
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February 2023 by E Brainerd Guy
Easy to see how they only have two stars but that is two stars too many. This has to be the most unprofessional, disrespectful, rude, disgusting, double-dipping sham of a "business" I have seen in operation in quite some time in this area. It must have been a slow day when they applied for a license. I am having to have the window tint replaced on my luxury car, they messed up the dials on my stereo, and my drivers seat and floor-board were absolutely filthy. The female answering their phone is pathetic and a complete disgrace to the female gender. No manners, no courtesy, and was as rude and hostile as you would imagine Satan to be. She also intentionally "misgendered" the person I sent to retrieve my car on purpose just to be a "B"! Do NOT Use This Company!Service: Car towing
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November 2022 by Katrina Lattimore
One of the office ladies was 'business" nice. The other, kinda snotty when asked questions. Like I didn't know that getting my car towed would set off my brake and abs light. When I tried to ask questions, I was given snotty answers. Like "towing a vehicle don't cause light to come on." When I could clearly see with my own eyes and camera the lights were on. When asked what I should do, the lady says she didn't know and if something was wrong after towing, then it not thier fault cuz towing don't cause damages ever. Yeah ok. Tow truck driver was nice and polite and understanding. If u don't have to go to the office, then I believe you should have a good experience. If u do have to go to the office, talk to the lady on the left side if you have questions. And yes sometimes ik it's the customer attitude. However I have great customer service and treated them with same customer service I give my customers.
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October 2022 by Keeli Nelson
I scheduled appt like it said to and they had no record of my appointment but I received email with appt info when I went to get personal belongings from out of vehicle they basically handed me a bag with the trash from vehicle nothing I had that had value wasn't there such as infant carseat base,booster cables,2 pair of eyeglasses bags from dollar tree with decorations I am aware of the 14 day limit to get personal belongings and I was there to get on the 14thhday the guy didn't really seem to offer any help I know they clean a car out completely but where is the rest of my stuff Very disappointing
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August 2022 by Roy Baker
The lady in the office is a rude, inconsiderate, absolutely terrible piece of work. I’m comparing to BBB for their treatment and I will be following up with it all. Do NOT recommend using them. I’d walk first.
