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April 2024 by Bill Bosworth
Standing here right now. Walked in on my lunch hour. Literally two employees behind the counter, both on their phones ignoring everything. It wasn't until one of them went to the back to help out that she looked and saw me and said someone would be right with me. That is when the other finally turned around and took my order after more than 5 minutes of being ignored. Apparently the owner pays these people to be on their phones.
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April 2024 by Kris C. Jones
I know it seems there aren't too many GOOD fast-food establishments anymore post-quarantine, but this is one of the few. Consistently delicious selections (including grilled), courteous employees, and a relaxing atmosphere in which to dine. Also, very reasonably priced.
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March 2024 by Keith Garrett
Ordered two 2 piece fish, got home and only had 2 pieces of fish. Last I checked 2+2=4. You’d think people would get a order that simple correct
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March 2024 by Tracy Redwine
Food was cold. Not cool but cold. The hushpuppies were really good but the rest sucked. I contacted the store but got no response.
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February 2024 by Stephanie Anderson
Good. ??
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February 2024 by Steve Warner
As someone who has diplomas in hospitality management, this staff should be well recognized. The cleanliness, the food quality, the utmost respect for customer service... so above par. Kudos, to (excuse the probably incorrect spelling) Shemarr, and the entire staff. You deserve to be commended for your efforts. All of you.
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January 2024 by Monty Smith
The pictures from what was supposed to be 4 piece fish, which the idiot cashier rang up as a 4 piece chicken. If I wanted chicken I definitely would not have made a trip to Captain D's. The manager was in such a rush to throw the meal out the broccoli was predominantly stalks. The idiot cashier sold me a medium drink and then handed me a small cup. When I pointed out the difference she decided to shoot her mouth off about it being a medium, until the drive thru cashier told her it was a small cup. It would be great if Captain D's could find more than one cashier with enough intelligence not to argue with a customer when the cashier is wrong. The cashier on the counter decided she was sick and had to go home early on December 31, apparently; she had not hit the bottle hard enough before going to work.
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December 2023 by Carol Springer
I literally sat in the drive thru for over 30 minutes. However…..when I finally got my food it was hot, fresh and very good. If you have time, by all means go. If you’re in a hurry you better go somewhere else.
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November 2023 by Bryan Robinson
Worst ever never even got my food. Laziest people ever and I am.in customer service. I took pictures of people eating food and doing nothing. While I waited and a person came up to me and asked if I took a picture. I said yes is that against the law? And so at that point I left. This is ridiculous I will never eat there again. I doubt a manager will contact me me but I hope someone does.
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November 2023 by lanette Wiggins-White-Whitelow
Everything was good, fresh and hot. I got the Loaded Potatoe Soup. It was good too. Great Customer service and nice and clean.
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November 2023 by Susan C.
The fish was still as good as I remember, but pictures are deceiving and our meal picture displayed 5 shrimp and a piece of fish. Our meals had 3 shrimp. We waited for 30 minutes for our food and the staff seemed to do well for the drive through but not the people eating inside. Clam strips were good and the sweet tea was as good as I remember. Just the service was SLOW as molasses. I'd say choose somewhere else unless you just HAVE to have Capt. Ds.
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October 2023 by William Lund
Great food. Staff should not have there drinks cups at their side.
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October 2023 by Jerry Crownover
Ask for your order to be repeated back to you to ensure you get what you requested and the amount is correct.
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September 2023 by Gwendolyn Hayes
Charged me for cold slaw and I didn't get it.
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August 2023 by Lisa Steele
Beware when going through the drive-through here. They are very slow and usually do not get your order correct. But the food you get tastes good ?
