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September 2023 by Brad Templeton
They repaired my Nissan Altima through state farm insurance and did a great job.The experience with scheduling an estimate and repair was easy. The only problem was that there seemed to be memory issues when I arrived on time for the appointment. They had to search the schedule books to see that I was actually scheduled (it happened twice during the experience).Also, they charge very high in labor. 3/4 of the total bill made up of nothing but labor.
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September 2023 by Autumn Steele
Great service even if it is expensive and takes awhile to get in to get your vehicle serviced.
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August 2023 by Dee H.
This is my #1 preferred collision shop~ they are awesome!! After repairs from an unfortunate collision, my car looked brand new!!!
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July 2023 by S F
The ladies at the front desk were very kind and knowledgeable. They fixed my car in a timely manner. Quality repair shop.
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June 2023 by Margaret Mahler
Repaired my 4Runner when it was tapped from behind. They did a wonderful job, including screwing it together so I could drive it until the parts arrived. During Covid parts were slow coming in but that was not caused by Capital. They went the extra mile to help me.
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May 2023 by Scott Stevens
Wow, I just picked up my car and they did a great job! Initially, it looked like it might take a bit to get it done, but the sweet gal Yadi (sp?) really worked to expedite the process! I highly recommend her and them! :)
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May 2023 by Jim Taylor
As an extremely satisfied customer, I am thrilled to write a 5-star review for Capital Toyota Collision Center. Recently, my daughter had an accident at the gas station which resulted in her Rav4 door being severely damaged and even refused to open. We were directed to Capital Toyota Collision Center and were blown away by the service we received.From the moment we walked in, the staff was welcoming and eager to help. They took the time to listen to our concerns and provided an accurate estimate of the repair costs. Throughout the repair process, they kept us updated and provided us with timely updates on the status of the repairs.The repair work itself was impeccable. The team at Capital Toyota Collision Center did an outstanding job fixing the door, and we couldn't even tell there had been any damage. Their attention to detail was impressive and the quality of the work was top-notch.What made our experience even more special was the personal and caring customer service we received. The staff went above and beyond to make sure we were comfortable and satisfied with their work. We felt like valued customers, and that is rare these days.Overall, I would highly recommend Capital Toyota Collision Center to anyone in need of collision repair. Their quality of work and exceptional customer service truly sets them apart from the rest. Thanks to them, my daughter's car is back to looking like new, and we couldn't be happier with the experience.
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February 2023 by M.S. Navin
Great service! Will definitely use them for all body work.
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February 2023 by Tom Hammett
Even with taking far longer than they anticipated, the work was excellent, the personnel are friendly and professional. We return there as needed.
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December 2022 by Mr J
Quite possibly the best customer service I have ever received from any business ever. Fast, friendly, and at no point was I ever in the dark about the status of my vehicle. They called me regularly just to keep me informed as to what stage in the repair process my vehicle was in. I was in and out in 3 days. Could not have asked for better.
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October 2022 by Mr Mellow
Quite possibly the best customer service I have ever received from any business ever. Fast, friendly, and at no point was I ever in the dark about the status of my vehicle. They called me regularly just to keep me informed as to what stage in the repair process my vehicle was in. I was in and out in 3 days. Could not have asked for better.
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October 2022 by jeff jones
I put a scathing review concerning my own vehicle. After my experience today I deleted it, you guys rock. Thank you for the loaner it’s real nice and thank you Yari for all you have done. While I look forward to getting my vehicle back, you guys gave me a real sweet truck to drive. Thank you very much. I will be a continuing customer.Services: Body & Trim
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July 2022 by Cathy Jones
I am so incredibly impressed with this shop! This is the second time I’ve had repairs done here and i was never disappointed. I dealt with a different lady than last time and they were both so professional, friendly and helpful. My car looks a million times better. I will continue to refer capital collision
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July 2022 by Amber Hoots
Absolutely best experience in a bad situation! Everyone was so sweet and caring! Kept in communication with us the whole time! Would HIGHLY RECOMMEND THEM!!Services: Body & Trim
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July 2022 by scott gilbreath
Will not accept your car if it’s undrivable. I’ve never heard of such. Say they’re that backed up and short handed. Maybe they should pay better. Ridiculous.
