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August 2024 by James Sanders
People are over charged for everything they have in this store. PLEASE DO NOT BUY FROM THE STORE GO ONLINE. IT'S BETTER THAT WAY!!!
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July 2024 by James Mclemore
Horrible service the way she treated my aunt was uncalled for will not be back
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June 2024 by Tina Wright
Excellent customer service with a smile
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January 2024 by GoofyDave420
Bought a new phone from this store. Screen was messed up so came back to exchange it the next day. They wouldn't exchange it, tried to return it then but they wouldn't take it. Came back when the owner of the store was there. He was rude to me an told me basically tough luck cause I didn't pay for insurance on the phone. I will never go back to this store again. Been a Boost customer for 10 years, an this was the worst experience I've ever had.
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September 2023 by Toni Phillips
I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.
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August 2023 by Google user
I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.
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May 2023 by Kurt Painter
No one is here. Super sketch location with weird security.
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August 2022 by Johnieda Walker
Very informative and professional. Answered and resolved all my issues. Great staff and polite service. ?
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July 2022 by AbdAllah Salaam
Customer service is great they very friendly and they gave deals something. Awesome!
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May 2022 by M. Matthew Monteverdi
This is the most customer-friendly store I have experienced in the last five years. They are more than willing to help you get the best services and features that you are seeking!
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September 2021 by Travis Streeter
I'm not nowhere
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June 2021 by Hannah Blansit
The lady employee was awesome. Knew her stuff, had all my questions answered, in and out record time.
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June 2021 by Mahmud Shatrat
The best customer service you’ll ever findVery good knowledge, best deal in town
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January 2021 by Sam Joseph
professional And they’re very helpful. they help me with my phone they were so nice and so patient .I recommend this place
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September 2020 by Tell Em T.
great service, though there was a strange man there who offered a quick BJ and OF COURSE i had it! awesome cuh
