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February 2024 by Philip Cooper
Melvin was very patient and precise when working with me replacing my two batteries on my 2000 F250 diesel. He made sure the connection with the battery and me was good. He also suggested a better battery to help me start my truck when sitting on a cold day.
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January 2024 by Jonathan Neville
Super friendly and helpful
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January 2024 by J.E. M.
The manager trainee named Dustin did an awesome job diagnosing my problem and then solving it. This kind of customer service is hard to find anymore.
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December 2023 by Eddie Garren
Would highly recommend this store. Professional, knowledgeable and goes above and beyond. Melvin did a great job of assisting me and even other customers when they came into the store. Great Job!
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December 2023 by Colton Faulk
The workers at this location went above and beyond to help me when my brake caliper bolt broke on me while driving on highway 58. Had the part for me and had the tools for me to get while I was there as well. They are by far the best location I’ve had the pleasure visit! Keep it up y’all and thank you so much again! I’ll be back again and I’ll bring my spooky stories with me hahaha.
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November 2023 by Shane Berendt
A big thanks to Corey, he really knew what he was talking about and helped us figure out the issue we were having with our car battery. Humble, informative, and so helpful. Thanks again man for helping us get home to Florida, we appreciate you and hope you get a nice promotion sometime soon. You deserve it.
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October 2023 by Melissa Waters (Lissa)
A Big thank you to there staff for there customer service. especially to Corey C for helping me change my battery he was knowledgeable, gave his professional opinion, and was on point with his customer service. I would recommend coming here . And I will be back for simple fact they were professional. THANKS AGAIN COREY!
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September 2023 by Lekita Hoyle
Melvin is Awesome!! Our family and I broke down on our way to our son's game. We managed to pulling into Melvin's Autozone parking lot. He went above and beyond to take care of not only our vehicle but also assisted us getting us to the game on time. Thank you so much Melvin. We'll definitely return for any future needs!! And we won the game!!
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August 2023 by Jonathan Roddy
Had an issue with a battery I purchased a couple weeks back. The manager (Melvin) not only took the time to help me(even though people were pouring in) look into what was going on, but went a step further than just swapping for the same battery. He informed me that there was a better option. Then, as I was installing the upgraded battery in 94°F sun. He comes out & proceeds to assist with the install! Thank you man! Every store needs that! You are much appreciated sir!!
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August 2023 by Kathryn Dennis
This autozone location was great! I stopped by earlier today because I had so many errors popping up on the dashboard and I figured it had something to do with my battery. Melvin (the store manager) came out and tested my battery, then cleaned it for me and was able to clear all the errors in just 15 minutes. If I would’ve taken this to HONDA they would’ve charged me so much money. Great customer service and will be coming here again if I have any other issues.
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July 2023 by Chris McKissack
Had a great experience here. They diagnosed my problem and replaced my battery in a few minutes. Melvin was extremely helpful and knowledgeable about the issue and knew my car very well.DJ was very helpful over the phone as well before I came in.I’ll definitely be back next time I need help, good customer service goes a LONG way.
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July 2023 by Carter Fowler
Great store with the best darn manager. We were driving on Access Road and some debris fell off the truck in front of us and we didn’t have time to swerve out of the way.Messed up our undercarriage guard pretty bad, it was about to rip off completely on the concrete.Melvin, the manager, gave us great advice on how to fix it, then walked outside and literally got down on his back in the middle of the parking lot, crawled under our car, wiped the whole thing down, then cinched it up tight. For free.He wasn’t even on duty — he was about to head home when an employee asked his opinion on our car.Great experience, highly recommend this location. ?
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July 2023 by Tracy S. White
On Sunday July 1, 2023 I drive my car to the Hway 58 auto zone in Chattanooga, TN because it was the closest one to where I was. I got my battery checked and it was good, the starter failed the test. With a storm moving in both guys came out and built an extension about 4 feet long and tried the old school tapping the starter and my car wouldn’t start. I called a tow truck and the storm came rolling in. Both guys welcomed me in and offered me a chair to wait it out. The guys offered me a drink and made me feel like I was with friends. I tried to get their names but couldn’t read the badge without asking. I want to recognize these guys that went above and beyond and they didn’t have to in my tough situation. I appreciate the help and the welcome I received.
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July 2023 by Douglas Bassett III
The best parts stores have the best people. In this instance, I brought in a relatively obscure power steering pump and Melvin worked with me to cross reference multiple pumps, call other Autozone stores to check specific items, and in the end, pointed me towards exactly what I needed. His knowledge saved me a ton of time and effort, and I'm not sure if I'd have landed on the right part without the help.
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July 2023 by Amanda Heaton
My boyfriend and I went in this Auto Zone to get a battery charged. They said it would be an hour so we was leaving and the door alarm went off. I stood there without hesitation. I didn't steal anything. One of the employees looks at me and says that's you. I said no it's not. I waited at the door for someone to come up to me and no one did. We get back to pick up the battery I asked the store manager what that boy's name was and he wouldn't tell me and he said why what's wrong because I'm the store manager I told him what happened and he just walked away to say nothing to me. The people that work here are rude disrespectful. I will never come back to this AutoZone again
