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August 2024 by Beth Gallien
I love my Q8, but it has had some issues over the past couple of years. Service and atmosphere at Audi Chatt is some of the worst I’ve experienced. Sad for a luxury brand or any brand for that matter and I would not recommend
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June 2024 by Bob Robacker
Very easy dealer to purchase a vehicle from.
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May 2024 by Rick L
Had a wonderful time finding my new car and couldn't be happier! Working with the sales and finance team was incredibly easy and zero pressure! If you're looking for a great experience, come here!
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May 2024 by Gary Reese
I bought a new Audi from an out of town dealership last year. Average experience. Fast forward to last weekend, my wife and I dropped by Audi of Chattanooga to look at a new car we saw on their website. What a great experience. I can't express how easy they make doing business. My wife absolutely loves her new Audi!
5 star experience across the board. Much appreciation to Dena, Travis and Lindsey!
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April 2024 by carolyn smith
Very please with my 70,000 mile service at Village Audi, Chattanooga, TN. 37421
Caring, friendly and professional staff.
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April 2024 by Gary Rowlls
My daughter recently bought a car here that was falsely listed as certified pre owned, she did not find out until a couple of days later when she took the car in for a post sale repair and the service manager told her the car was not certified. The salesman that sold her the car knew the entire time that the car was not certified even though he presented the car as such. They ended up certifying the car after she went to the sales manager and made a complaint, however they were well aware they lied, not only in person, but on the paperwork when they sold her the car. We firmly believe the sales team had zero intentions of ever telling her the truth. Thankfully the service manager showed integrity by telling her the truth about the car. The fact they falsified the sales paperwork is another issue entirely that will be pursued further.....
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March 2024 by Kurt Dodge
Purchased new Audi for wife. Got exacting the vehicle she wanted, color and options. And a great deal. Friendly people, quick to respond to calls and questions.
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March 2024 by john Hammett
This is strictly at service. The sales side was great. Now onto the service side. Took my Audi A8l in for simple oil change. Car only has 26k miles. Time was about an hour and arrived at 7:45. Bill is what was ridicules. Break down.
charged 31.78 for oil filter. OEM from store 19.95
charged 7.20 for crush washer. Pack of 10 4.95
charged 95.68 for the drum oil. Most euro oil Bottle 70.00. (Bottle is better quality and drum oil)
charged 25.51 for fuel additive I did not ask for. Fuel conditioner 5 bucks everywhere.
Here is the fun Labor charge 145.00. Now this is not a tech doing oil changes its a lube tech making 17 bucks an hour. Nothing difficult to change oil on this car no special tools nothing.
Then you have <MISC charges of 36.62 this is a rag, gloves and oil dispose fee.
Grand total 373.42 for a simple oil change. Only reason I took my car to them was for the service record. Never again with these crooks. I'm not someone who doesn't know cars have extensive background automotive. From now on I will do it myself or go to any local place and have it done. Can't wait till stealerships are gone.
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February 2024 by david hedrick
Was not satisfied with the service. The service team was rude and discourteous. Very surprising for an upscale product.
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December 2023 by Mary Tobin
Jacob and Lindsey were a great team in helping with my new Audi Q5 hybrid!
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November 2023 by Tri Ngo
You do not buy car here service very bad
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November 2023 by Marcus Carlisle
Be sure to ask for Assistant Sales Manager Lindsey Reed.
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November 2023 by paras S
I had an exceptional experience at Audi of Chattanooga, TN, where Court, my service advisor, provided outstanding assistance during my vehicle's repair. From the moment I arrived, Court's professionalism and expertise were evident as he patiently listened to my concerns, explained the repair process thoroughly, and ensured I felt confident about the service. He kept me updated throughout the repair, demonstrating a genuine commitment to my satisfaction and my car's well-being. The repair work was of the highest quality, and my Audi now runs perfectly. The entire team at Audi of Chattanooga was courteous, and the modern facility made the wait comfortable. If you own an Audi and need service, I highly recommend Audi of Chattanooga, TN, thanks to Court's exceptional service and their top-notch team. They've gained a loyal customer in me!
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September 2023 by Richard Maddox
Thanks to GM Jeremy and the Team at Audi Chattanooga!! Service on my wife’s Q3 was done in a timely and professional manner. Hard to find honesty and integrity with an A+ attitude these days. Well appreciated.
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September 2023 by Kevin Blair
Great personal service with attention to detail!! Great people!
