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June 2023 by Lee
We used ACT Machines to supply our larger commercial printer for years. The printer we leased was excellent- it was a workhorse and far better than the "modern" printers we now have.After years of service, we asked ACT to assist with finding a solution for a carbon form we had been manually filing with a typewriter. We provided them the exact carbon copy form that we needed to print on, and asked if they might have a solutions. They suggested we use an Oki brand impact printer. We purchased the same, and attempted to use it in our office. The short would be that it did not work for our form. After a few months of back and forth, we gave up. Our ACT salesman politely let us know we were stuck with the printer (which remains almost new, sitting on a supply shelf in our office).When our lease ran out for our larger printer, we switched suppliers. I preferred ACTs products, but did not want to get stuck with another product that might or might not fill our needs.
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June 2022 by Todd Buckler
ACT is a great company to work with and very knowledgeable, friendly, and responsive. Absolutely recommend working with them.
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June 2021 by Meri Hicks
Hallmark Insurance has partnered with ACT Business Machines for about 20 years. Their employees have always been professional and offered valuable services without trying to up-sell unnecessarily. During the recent quarantine our agency didn't miss a beat because we, thanks to ACT, already had the structure in place for our employees to work at home without missing a beat. We have never had a business machine or technology issue that they couldn't solve for us.
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June 2020 by Nic T.
Some sales woman from ACT Business Machines cold called me today out of nowhere. Must be desperate for business!
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June 2019 by Anne Hannah
A seamless installation yesterday! Alex got our work stations up and running efficiently and with minimal intrusion into the flow of business. In addition, he actually LISTENED to what we said about what was needed in individual stations and followed through. A dreaded experience turned into a very positive one.
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June 2019 by Michka
ACT is a great company to work with! They get the job done no matter how big or small the print jobs are. This company is very customer service oriented and I really appreciate all that they do for us!
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June 2018 by Anthony Carmosino
Eric Houston and the ACT Team have been very knowledgeable and helpful in addressing our printing needs. The services they provide are invaluable and the prompt, courteous staff have been a pleasure to work with.
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June 2018 by Grady Phillips
We have been clients of ACT for many, many years. They have always been responsive and extremely helpful, and are always ready and happy to help! Great company !
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June 2018 by Danny Rymer
Having worked with several business machine firms before and having been with ACT for a number of years, I can say that their service is exceptional! I highly recommend them to anyone in need of their services.
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June 2018 by Charlotte Mabry
We have worked with ACT for many years. They have been our only provider of copy machines and the associated services. Wade Rowan and the entire team is a pleasure to work with. ACT rocks!!
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June 2018 by Vickie Hodge
Having been a partner with ACT for many years, I can say they really have their customers interest at heart. They have been instrumental in helping us maintain and achieve our goals both with technology and training. I cannot say enough about how well this company cares for its customers!
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June 2018 by Linda Key
ACT is very knowledgeable with the latest in copier & printers. Always keeping us informed on the latest technology. They are always very prompt on any of our needs. Making sure we are running at full speed. We print approximately 4500 bulletins a week and any time a printer should stop they send a service tech immediately. Thanks ACT!
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June 2018 by Matt Johnson
ACT has been a great partner for our equipment and service needs. Their prompt and friendly service alongside their knowledgeable staff and technicians make our partnership with them a great experience.
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June 2018 by Terry Loher
Great service and very knowledgeable, they can get you up and running very fast. I had a power surge a while back and I didn't think I was going to be able to save my data on my hard drive; However, since I had just signed up for their back up service and monitoring service they found my data, put it in a new hard drive and I'm back up and running like nothing happened.
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June 2015 by Allied Finance
Very fast, friendly & knowledgable service & staff. Would recommend them to any small business!!