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February 2024 by James Laughlin
Fast service. Quick diagnosis and reasonable cost to repair.
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January 2024 by Beth James
We are regulars at AAMCO and wouldn’t take our cars anywhere else. Troy and Thompson always take exceptional care of us and our cars. 10/10 we will always be back
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January 2024 by Terry Haywood
AAMCO personnel is THE top-tier transmission specialist! Troy and Thompson are men of integrity and I wouldn't look anywhere else for transmission work! Great job AAMCO! Keep up the good work!
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January 2024 by Anna Johnson
Troy was very helpful when it came to explaining everything going on with my truck. Will definitely return if I ever need to
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January 2024 by Stewart Doggett
Brought my Corolla here after it started having trouble shifting gears. Another shop in town (to be fair, one that doesn't work on transmissions) had told me the transmission needed to be replaced, which would cost $4,000+. The folks at AAMCO checked it out and found that the transmission was fine and the issue had to do with a related component. Saved me thousands of dollars (or having to buy a new car). When issues popped up again, they promptly looked at it for free, and then got me up and running with an inexpensive repair and tune-up. Troy was a pleasure to work with and answered my laundry list of questions with patience and friendliness. AAMCO Transmissions, and K&M Auto, who recommended them (since they also don't handle transmissions), are the best mechanics in Chattanooga, in my opinion. To summarize: excellent customer service, fair prices, quality work. Thanks!
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January 2024 by DaibaHito
Troy was amazing to speak with!I've never been to any type of mechanic shop before that has made me comfortable in my decision to do business until now.I brought my 2014 Ford Escape in for a Transmission diagnostic test.They told me what the issue is, and never once did I feel like I was being forced into a decision.Troy was such a pleasure to speak with and is a great representation of the hood work done for AAMCO!I cannot wait until I have enough saved to have my car worked on here
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January 2024 by Sam Quattrochi
AAMCO on Lee Highway is hands down the best shop in town. They are always completely honest and helpful to me. I take all of my family's cars there and refer anyone who asks to them.
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January 2024 by Tenika Wells
GREAT SERVICE, TROY WAS VERY HELPFUL!!
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January 2024 by Chester Clark
Beware of BAIT AND SWITCH. I called last week and was quoted a price to overhaul the transmission in my 2012 Suburban. I'm not a transmission specialist but I do most of my own automotive maintenance and taught high school auto mechanics for a dozen years, so neither am I ignorant. It's also not the first transmission I've had rebuilt in this area. And I own two Suburbans. On the phone I was quoted a price, "under $3,000 not including taxes," which was considerably better than other more local shops I had talked to. I confirmed this price mulitiple times on the phone, and was assured that would be "worst case scenario" if indeed it needed rebuilt (which I already knew it did). Never did he ask which transmission my truck has, but I didn't think twice about that since I knew the 6L80 is the only transmission installed in 2012 1500 Suburbans and every other shop I've talked to knew that as well. So I drive up to Chattanooga to drop it off, and just for good measure I asked to confirm that $3,000 plus taxes is the worst case scenario and Troy immediately says that it depends on which transmission I have, that's the price for the 4-speed. I'm like, no, it has a 6-speed. He doubted me, and said he had to check the VIN number to confirm. I knew there were no 4-speeds installed in 2012 Suburbans but had a moment of self-doubt (I mean, this guy must know his transmissions, right?) so I didn't push back. So he "looked up the VIN" and said sure enough, it's a six speed, and it would be more like $4,500 plus taxes. I'm like great, why did I bring it up here from north Georgia and arrange rides and all that. I decided to let them do the diagnostics anyway. I left and looked it up and as I remembered, 6L80 is the only transmission in Suburbans 2010 and after. I mean, it's possible that they just don't know their stuff, but this is not exactly an unusual transmission being in tons of GM/Caddilac/Chevrolet cars and trucks since 2006 and every other shop immediately told me the 2012 Suburban has the 6L80 and quoted me a price for that. The only question was 4WD or 2WD since those have different tail cones. I don't like to assume the worst, and rarely write a bad review, but frankly it's hard to believe this is not a dishonest bait and switch. If AAMCO sales reps really are that ignorant, and think there was a 4-speed offered in 2012 1500 Suburbans, they would have asked that on the phone before promising that a little less than $3,000 plus taxes to be the "worst case scenario," and not wait until I'm in their shop before thinking of that. Additionally, once confirming that it needed rebuilt they asked for 50% down to hold a spot a 2-3 weeks out, which leads me to assume they're not rebuilding even this ubiquitous transmission, but are simply buying a reman and swapping it. I can do that. Oh, and the $83.99 plus taxes diagnostic fee came to $99.10. I asked what the tax rate is and he said 9.25%. I'm no math whiz but even I know that $83.99 plus 9.25% doesn't come to $99.10. Even with my question, Troy didn't bother to explain that they add $6.72 "shop supplies" to their diagnostic fee. Shop supplies for what? A paper towel to wipe the dipstick? I paid $99.10 for them to tell me what I already know, but it was well-spent because I learned I didn't want them touching my truck. Personally I'd rather pay more elsewhere than leave my vehicle at a shop I don't feel I can trust from the get-go. AAMCO Chattanooga should learn from the many mom and pop transmission shops in the area and 1) know their stuff, 2) give an honest quote up front (for both their potential work and their diagnostic fee).
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January 2024 by Chester C.
Beware of BAIT AND SWITCH. I called last week and was quoted a price to overhaul the transmission in my 2012 Suburban. I'm not a transmission specialist but I do most of my own automotive maintenance and taught high school auto mechanics for a dozen years, so neither am I ignorant. It's also not the first transmission I've had rebuilt in this area. And I own two Suburbans. On the phone I was quoted a price, "under $3,000 not including taxes," which was considerably better than other more local shops I had talked to. I confirmed this price mulitiple times on the phone, and was assured that would be "worst case scenario" if indeed it needed rebuilt (which I already knew it did). Never did he ask which transmission my truck has, but I didn't think twice about that since I knew the 6L80 is the only transmission installed in 2012 1500 Suburbans and every other shop I've talked to knew that as well. So I drive up to Chattanooga to drop it off, and just for good measure I asked to confirm that $3,000 plus taxes is the worst case scenario and Troy immediately says that it depends on which transmission I have, that's the price for the 4 speed. I'm like, no, it has a six speed. He doubted me, and said he had to check the VIN number to confirm. I knew there were no 4-speeds installed in 2012 Suburbans but had a moment of self-doubt (I mean, this guy must know his transmissions, right?) so I didn't push back. So he "looked up the VIN" and said sure enough, it's a six speed, and it would be more like $4,500 plus taxes. I'm like great, why did I bring it up here from north Georgia and arrange rides and all that. I decided to let them do the diagnostics anyway. I left and looked it up and as I remembered, 6L80 is the only transmission in Suburbans 2010 and after. I mean, it's possible that they just don't know their stuff, but this is not exactly an unusual vehicle, nor an unusual transmission being in tons of GM/Caddilac/Chevrolet cars and trucks since 2006 and every other shop immediately told me the 2012 Suburban has the 6L80 and quoted me a price for that. The only question was 4WD or 2WD since those have different tail cones. I don't like to assume the worst, and rarely write a bad review, but frankly it's hard to believe this is not a dishonest bait and switch. If AAMCO sales reps really are that ignorant, and think there was a 4-speed offered in 2012 1500 Suburbans, they would have asked that on the phone before promising that a little less than $3,000 plus taxes to be the "worst case scenario," and not wait until I'm in their shop before thinking of that. Additionally, once confirming that it needed rebuilt they asked for 50% down to hold a spot a 2-3 weeks out, which leads me to assume they're not rebuilding even this ubiquitous transmission, but are simply buying a reman and swapping it. I can do that. Oh, and the $83.99 plus taxes diagnostic fee came to $99.10. I asked what the tax rate is and he said 9.25%. I'm no math whiz but even I know that $83.99 plus 9.25% doesn't come to $99.10. Even with my question, Troy didn't bother to explain that they add $6.72 "shop supplies" to their diagnostic fee. Shop supplies for what? A paper towel to wipe the dipstick? I paid $99.10 for them to tell me what I already know, but it was well-spent because I learned I didn't want them touching my truck. Personally I'd rather pay more elsewhere than leave my vehicle at a shop I don't feel I can trust from the get-go. AAMCO Chattanooga should learn from the many mom and pop transmission shops in the area and 1) know their stuff, 2) give an honest quote up front (for both their potential work and their diagnostic fee).
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December 2023 by michael dixon
This place is great ..they are so professional did work on time and the guys up front are great bring your car down to Amco transmission
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November 2023 by KB Frase
They worked with me on everything and kept me in the loop. Delivered the trucks completion on the day told me it would be finished. Definitely would recommend them to friends and family
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October 2023 by Cejas Stamey
You want honest advice! Come here! Thank you Thompson and Troy! Thank you for easing my paranoid mind! Nothing wrong with my car! Your team and staff are awesome!!
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September 2023 by Mason Morehouse
Thompson and his team were amazing. I called on Friday needing to drop my vehicle in and was greeted on the other line by Thompson. He took time to listen to what I thought the problem was and explained the whole process that they do regarding inspection, diagnosis, and repair. He is one of the nicest and most sincere owners that I have interacted with! Will be back for regular service for sure! Genuine and upfront business, exactly who you want to entrust your car with!Service: Transmission
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September 2023 by ImKrowe
Came here to get my transmission fixxed, very nice and professional people. The dealership put bad axles on my car and AAMCO were quick to point out that my axle was bad, at first I was skeptical because I had both axles replaced under warranty but they took it out so I could take a look at it, and turns out it was split in two!They were happy to give us a discount on the transmission, which ultimately lead me to getting a cheap axle replacement next to it as well.It only took 5 days to get a complete transmission rebuild and an engine mount kit installed and I’m very happy I was able to get my car back quicklySo far the car runs like new, and haven’t had any issues since the rebuildI would highly recommend coming to AAMCO for your vehicle repairs.
