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April 2024 by J B
Love Ace. Fortunate to have it in a small but growing town. They have all the obscure stuff I seem to always need most of the time.
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March 2024 by Marcus
Great selection of products, very professional staff, and an overall well run business. I will continue to use this ACE location for all of my hardware needs. Highly recommend!
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December 2023 by Bethany Clendening
Great staff always eager to help
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September 2023 by LJ Garrett
This place is Ridiculous ! I’ve wasted my last trip there!! Even when you call and VERIFY they have something… you get there and they don’t! Save yourself time and frustration! Go elsewhere! This has been a habit at this store!
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August 2023 by John Walton
5 out of 10 times I am disappointed. Half the time there is an empty bin where something they stock should be and the other times they just don’t stock common items. I would be better driving 25 minutes the other way then spending 30 minutes to find out you are out of stock or don’t carry. You are a hardware store in a small town that could make a killing. The premium price you charge is ok with me as long as you have what I need. My suggestion, with the size of your foot print. Take half the stock out of tools and refill the bins with hardware items. You are not the Milwaukee/Dewalt/Craftsman store. I will update with photos of missing items and empty bins. Tried one more time. 2 20a outlets. See all the empty bins. It is what it is.
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July 2023 by donnie smotherman
One of my favorite stores to shop in Chapel Hill, I do a " LOT" of business here and they never fail to supply , the most friendly and helpful group of people run this place , always greet & ask if they can help as soon as you walk through the door, I'm in and out this store so much each week the whole staff is like family
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July 2023 by lewis phelps
Didn't have what I needed and it was just 1½ PVC pipe connectors and they said come back Friday and they might have some. Who can wait almost a week to fix plumbing?
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June 2023 by M Wright
Glenn was so helpful when I was in store to purchase a new Traeger 780. They only had the floor model and he didn't hesitate to let me haveit for Memorial Day weekend so I didn't have to wait a week for one to arrive. Great customer service ,great staff and so much to chose from. This will definitely be where I purchase all of my Traeger accessories and supplies.
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June 2023 by Marty Wright
Glenn was so helpful when I was in store to purchase a new Traeger 780. They only had the floor model and he didn't hesitate to let me haveit for Memorial Day weekend so I didn't have to wait a week for one to arrive. Great customer service ,great staff and so much to chose from. This will definitely be where I purchase all of my Traeger accessories and supplies.
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January 2023 by Lisa West
My husband frequents this store at least once a week and always comes home w what he went for. He also always says how friendly and helpful the workers are. Nice to have such a great store in CH!!
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October 2022 by Debra Woodward
Very polite, knowledgeable employees.
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August 2022 by Tim Henard
Great little hometown hardware store. Friendly and helpful staff. They carry a good selection of merchandise especially when you consider their small store size. If they don't have what you are looking for, they'll try to get it for you.
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August 2022 by Rob Foglia
They are always so nice here and super helpful!
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May 2022 by Cindy Posey
I’ve been sitting here just observing the crew while a family member is looking for some plumbing attachments. This crew works so well together. They communicate flawlessly. They greet every customer who walks through the door. If you look a little lost you can bet an associate will approach you and offer help. I highly recommend this location for all of your hardware needs.
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May 2022 by C P.
I've been sitting here just observing the crew while a family member is looking for some plumbing attachments. This crew works so well together. They communicate flawlessly. They greet every customer who walks through the door. If you look a little lost you can bet an associate will approach you and offer help. I highly recommend this location for all of your hardware needs.