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January 2024 by tammy johnson
Rooms had mold and a falling ceiling, and the shower had no pressure. Very reasonable in price and convenient. Breakfast was satisfying. Staff was kind.Rooms: Clean, but the ceiling was moldy and coming down. There are plenty of towels but no water pressure, didn't wash my hair due to the weakness.Food & drinks: Breakfast was nice. Staff was clean and kindNoteworthy details: The workout room was closed, and there was an elliptical in the hallway.
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January 2024 by Mary Decker
Beware!!!!Stayed one quick night. Got home and found $250 charge in my credit card. “Smoking in my room”.I did not. I called to refute. They said they had video proof and would send. Nothing sent. Then they hung up on me. Joyce the managerNot going to scam me I will fight this. Already contested in Citi card. I think everyone takes a cut of the $250.Mary Decker
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December 2023 by LR P
Great location right off of I-75. Reasonable prices. Rooms are spacious & clean. Shower had rather poor water pressure. Otherwise no complaints about the room. Small dogs are allowed. We had our larger dog pre-approved, but check-in staff could not find this notation easily & this delayed our check-in a bit. Otherwise, good experience with staff. Breakfast is included & I have no complaints. Good variety of hot and quick options. Coffee was very good. Cinnamon rolls were kept heated & were soft & delicious. Breakfast stayed open this Sunday morning longer than promised, which was very welcome. Dog walking area with poop bags provided. Parking lot recently resurfaced.
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December 2023 by David A. Koski
Perfect location right off 75 nestled in a town near a lake and walkable establishments. Dog friendly, beautifully decorated for the holiday and extremely calm local environment. Perfect for the night or extended stay if needed. I would truly enjoy returning to this hotel. The staff is more than accommodating and the place is extremely clean and proper. Wish I took photos but hopefully I’ve given you words with pictures. If you’re looking for a hotel in advance or last minute this place will provide you with peace of mind which I cannot say for many hotels I’ve stayed. Well deserving of this review. So go ahead and make the call to book your room ?.Rooms: Roomy clean and nicely decorated with soft sheets and pillows.Safety: Well lit and visible working cameras of parking lotWalkability: Convenient restaurants nearby most walkable or half mile away.Noteworthy details: Perfect location in a nicely picturesque small town
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December 2023 by Paul Allison
Overall a decent hotel. Our shower didn’t drain well, and we the power surge and go out briefly during our stay. We didn’t say anything about the shower because it still worked. Would stay here again if we drive
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September 2023 by Ikari Press
This seems like a newer location. Pretty clean. Rooms are decent sized. Not much going on around here. There's a Waffle House, but not much else around here. They were running a light crew when we arrived. Took over 10 minutes to get someone to help us check in. She was very friendly though. I'd stay here again.
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July 2023 by Shannon Giles
We had the best experience here because the staff was so incredibly nice. Housekeeping checked to see if we needed anything in the morning. Joked with the young lady later that I should have had her bring me some coffee and donuts. She then replied " I would have done that" She was completely sincere and probably would have.Highly recommend!Rooms: Very clean and had 2 towels per person.Room was very spacious.Noteworthy details: Excellent staff!
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May 2023 by Jeremy Flowers
Have been staying at this hotel at least once a year since it’s opening when I travel to the area to visit relatives. Always a nice clean place with good furnishings etc.Only downside is the parking lot gets filled with vehicles pulling trailers come 6pm, so if you want parking check in when you’re allowed to.
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May 2023 by Lisa Bright
The room we stayed in was nice. The breakfast was good. However, up on our arrival we were told that all of the televisions were out in the building service, I suppose. They offered no discounts because we had no entertainment for the evening only to cancel our reservation and leave us without a place to stay. That was disappointing. Then we had great difficulty getting into our room because the room keys wouldn't work right. We finally, after coming down and getting keys redone three times, had somebody come up and let us in and noticed someone just down the hall from us was doing the same because they couldn't get in their room either. The people at the front desk told us that they're getting ready to switch over all the room locks and keys system so maybe that will improve. But then after we got in our room with no TV to watch, someone kept trying to get in our room only to discover they had sent a man and his son to the same room that my mother-in-law and I were staying in. I immediately called the front desk and told them they'd sent someone else into our room. They said they would make it right because I thought I should get some kind of an accommodation for such a scary inconvenience. Yet again. When the bill came in the morning it was the same as it had always been even though there'd been no TV and they sent someone else into my room during the night. When I went down for breakfast the person on duty adjusted a 15% discount for my inconveniences, which I'm sure is the very least they could do. The hotel was very nice but I was very disappointed with everything else.
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March 2023 by Breanna Hites
After breaking down on the highway, we had our car towed here for a late night check in. In the morning we were stressed but they provided us with an amazing night stay. Everything is SUPER clean. The breakfast had a lot to choose from. And the staff is absolutely amazing. Traci and Joyce, your hospitality is top notch. I hope you both prosper in your career because you deserve it.Rooms: Huge room!Safety: I felt so comfortable in our room.Walkability: There’s a gas station right down the hill, a pizza place that delivers and a liquor store right across the street.
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December 2022 by Ashley D.
Absolute worst hotel staff I have ever encountered. The person at the desk was extremely rude and seemed to have her family, including young children playing in the lobby, with no regard for the guests trying to check in. The room was fine, it was clean and we had what we needed for a quick last minute stop.
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November 2022 by J. D.
This place is the BOMB. It's a little pricey but it makes up for it with how clean it is. Let's not forget about BREAKFAST. The breakfast here is out of this world. There's a Waffle house in walking distance but who needs that when this place is serving killer western omelets and pancakes.I had to make a review of this place. Definitely staying here again.10/10
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November 2022 by Patti L.
We've stayed here several times now and each time it's been clean, safe and quiet. 1 room with 2 queen beds was perfect for my husband, me and my adult sons. The breakfast was remarkable in that it was such a large selection of real cooked food fresh and hot. Coffee was hot and easy to access, which is important! Staff was very pleasant and helpful. Could not want anything better! We will keep returning here when we travel this way.
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October 2022 by David Sudmeyer
everything about this stay was a 5. Check in was easy and friendly, room was very clean and quiet, and Breakfast was amazing. About 3 minutes from town and restaurants. Will definitely keep this place on my saved list
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October 2022 by Eric Vonhold
I've stayed at miltiple hotels over the past few years and they all offered the usual service with minimal interaction.At the Holiday Inn located in Caryville, TN they treat you like you are family. You feel welcome like on the TV show Cheers.The room staff was exceptional, my room was refreshed every day like the first day I checked in.My work keeps me on the road working for multiple weeks at a time usually at different places in different cities.Being gone for 10-12 hours during the work day and receiving a genuine welcome back greeting from anyone at the front desk made it feel like I was getting the 5 star treatment.I would give any of the staff a standing ovation for the incredible experience I received.I plan to take an actual vacation in Caryville, TN to enjoy the incredible staff that works to make your stay a 5+ star experience.I posted a picture of the view from my room unfortunately I only had my cellphone.
