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July 2024 by Winnie Hunt
Have used this bank for 22 years now with no issues or problems!
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October 2023 by Jordan Seber
This is gotta be the slowest bank in the world.
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October 2023 by Jayrah Hire
Window tellers are rude
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February 2023 by Jake
Lowest of low customer service since the new management came and acquired her position. I have had my accounts balanced incorrectly due to the bank with any resolve or care to do so. Call in and ask for something required of any bank and they will tell you to go handle it yourself. If they don't want to hear what you have to say they will just put you on hold or hang up in your face directly
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January 2023 by William Lankford
Staff are friendly and knowledgeable. Never had any problems getting help when I needed it. Great institution.
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October 2022 by Aether Orgone
I had an issue with some transactions on my account and was very frustrated as I could not get the answer I needed. I had spoke with several people at other locations and just not had any luck at all. With no resolve in sight, I was ready to close my account. Last minute, kind of improv, I decided to call the Carthage location...
Good news brief: I am so very impressed, to say the very least. Tara, and I do hope I spelled that correctly, answered my call with a smile I was able to hear. She was so very knowledgeable and kind, answering questions that others weren't able to, or might I say.. didn't make the attempt. She also took the time to explain things/processes that I apparently also need to know. Joe, branch manager, also met me with sincere kindness that I didn't expect and gave me much needed information. Life can be so hectic, and finances can make things harder! It was very heartwarming to hear friendly voices from those two people today and I just felt that this review was in order.
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April 2022 by Anne Onymous
I had an issue with some transactions on my account and was very frustrated as I could not get the answer I needed. I had spoke with several people at other locations and just not had any luck at all. With no resolve in sight, I was ready to close my account. Last minute, kind of improv, I decided to call the Carthage location...Good news brief: I am so very impressed, to say the very least. Tara, and I do hope I spelled that correctly, answered my call with a smile I was able to hear. She was so very knowledgeable and kind, answering questions that others weren't able to, or might I say.. didn't make the attempt. She also took the time to explain things/processes that I apparently also need to know. Joe, branch manager, also met me with sincere kindness that I didn't expect and gave me much needed information. Life can be so hectic, and finances can make things harder! It was very heartwarming to hear friendly voices from those two people today and I just felt that this review was in order.
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February 2022 by Shelley Ima
This is the most helpful bank around!! They greet you with warm smiles and hello’s and know how to take care of business!! I highly recommend this branch!!
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February 2022 by Shelley Harrison
This is the most helpful bank around!! They greet you with warm smiles and hello’s and know how to take care of business!! I highly recommend this branch!!
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November 2021 by Keith's channel
Have always used wilson bank for years and will continue to aswell due to great service and management.
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August 2021 by Wendy Stilwell
Been at this bank since it opened great service and great people
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December 2020 by Austin Butler
Would not rely on these people for anything. My staffing company sent my deposit for my work week to them for it to get put in my account and these people decided to send it back to the staffing company amd now im out $700 and rent is due in 4 days.
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August 2020 by austingrad butler
Would not rely on these people for anything. My staffing company sent my deposit for my work week to them for it to get put in my account and these people decided to send it back to the staffing company amd now im out $700 and rent is due in 4 days.
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July 2018 by Lori Greer
We have two accounts here. Awesome bank, real people serving the community. Best bank we've ever used!
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October 2017 by Megan Sebers
Very good bank.
