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July 2024 by Brenda Boyd
Always helpful.
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June 2024 by Dakota Briggs
Great staff and always helpful.
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February 2024 by Adam Dassau
Called at 7:45pm for 9 bags of oil absorbent and told guy i would be down soon as possible to get when he said i couldnt reserve them. Had an absolute emergency with a pump truck stuck on a hill blocking a road and needed bags of oil absorbant to get traction and get unstuck. Showed up at 8:50 and young guy told me system was down while employees were outback in their cars on the side of the building. Terrible customer service. Hopefully corporate or a manager will reach out on this matter. Would not recomend this oreilley or any location if the service is this bad.
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December 2023 by Flyby Music
Try to get you to pay extra for unneeded services, and won’t install a battery for you, while Advance Auto will.
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December 2023 by jackson wright
Great service everytime I go in, friendly people and I always find myself staying later than needed talking. Everyone seemed capable of helping me with what I needed. Will definitely be my go to spot from now on.
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December 2023 by Seth York
To clear up confusion the 2 most recent bad reviews are because ppl can’t take honest reviews.When another store closes 10 minutes early and locks the door when they see you pull in that is bad customer service. I wouldn’t post a review just out of spite it’s quite clear if you look at the amount of reviews I’ve done I usually don’t care.So to the ppl review bombing oreilly’s bc their feelings are hurt, the jokes still on you because I’ve been gone from oreillys for a little over a month now.
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November 2023 by Buckle Guy
So the manager of this store had the nerves to write on another company’s profile after they closed 10 minutes ago. Their workers had stayed over the closing shift. Now take this Seth York manger of this store would post such negative remarks and say this is bad service. I’m gonna walk into your store 10 minutes after you close and see if your people will help me after you guys close. I guarantee you that I won’t get serviced. I am in no where close to Carthage but I do have.friends in high places and I know what happens. Don’t treat another store in a negative way until you want negative stuff to be out in public about your store Seth. First thing Monday I will be calling your district manager, so you have been warned and need to confess your guilt of lying in your post or this will go fast to corporate because I am the king of complaints and will take this to the highest level. Do the right thing and I need you to apologize to the store manager now of Ace. Please is all I am saying.After seeing the reviews for the company and this Seth manager in other issues I don’t see how they can keep him. Management should not act like this.
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November 2023 by Linda Key
Went to this store witnessed the store manager seth doing very unprofessional things i have reported to cooperate
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August 2023 by Kathy Martin
Always go above and beyond.
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August 2023 by OddSideofTheRoad 21
Great vibes here
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August 2023 by Cajun-Brat
they are so great at this store, they are always so very helpful
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July 2023 by Patty Sue Oyster
Young man changed my headlight and wiper blades for me just as a terrible storm was approaching. Very good service!
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July 2023 by Kelly Silcox
They tried to charge me $70 for a serpentine belt
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April 2023 by Linda McNamara
Traveling home to Michigan the staff here helped us out and we are back on the road. Thank you. If you live here please make sure to use this O'Riley for your car needs.
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December 2022 by alona colburn
Nice car detail items for cheap.
