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June 2024 by Lauren G
Pharmacy staff and front end is 10/10! Store is clean, workers are very friendly… we will be coming back!
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April 2024 by valkyrie seventeen seventy six
Literally the most unprofessional Pharmacy have ever seen I'm fin with laid-back but thay were just stight out lazy It's honestly worth the drive to Sam's clubs pharmacy or different Walgreens because that is how bad it was there
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March 2024 by Scott Reed
I wish I could leave zero stars. The rudest most incompetent pharmacy that I have ever been to in my life. I'm 51 years old and I've been to a lot. People at Walgreens surely don't read these or they would do something about it.
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January 2024 by Terry White
This pharmacy needs a major overhaul. Absolutely no professionalism, staff is cold and seem to care less about their customers. There was a line at pharmacy department some had been there over an hour. I waited 45 minutes myself, still got no meds. The store looked unkept. I go to Walgreens because customer service and neatness. For sure not price! Brownsville store is in bad need of some attention from corporate level.
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December 2023 by David
Extremely rude and unprofessional females that cannot even speak to people with respect.Not towards me, I happen to witness this first hand.Will be on the lookout for someplace that respect others...
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December 2023 by DaVinci Wilson
I watched Brownsville Tn city parade standing in the parking lot of Walgreens. It was a bit chily so only a few people were in my area. It seems like the parade was missing that spirit of Christmas, not too many marchers, just fast walkers trying to keep warm.
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August 2023 by Tricia Shoemaker
If I could give a -20 I would for this pharmacy. Lazy, will not call insurance companies to get authorization. Does not call doctors for approval. Has several Rude employees. Doesn't say hello, or respind when you walk up, no "be right with you" or anything! Report them to the manager and they don't care. It's worth the drive to go to Covington TN.
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August 2023 by Mattman
Average Walgreens clean & friendly staff yes I know that’s not 100% but everything was good my last visit
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July 2023 by Hailey Golden
SLOWER THAN SLOW at the pharmacy drive through.
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January 2023 by Jayden gierman
VERY UNPROFESSIONAL!!! I've called twice and been placed on hold for 15 mins each time then someone will pick up the phone and hang it up!
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November 2022 by Malinda Talley
The staff in the pharmacy now is the worse! They act like they're doing u a gr8 favor and they really don't want to be bothered. The staff they had a few years back was gr8 but they're gone. I ended up paying $10 for a bottle of cough syrup that wasn't supposed to be with a script I picked up for my mother and told them that wasn't hers they said it was a refused to take it back! Get some people that actually care about what they're hired to do.
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October 2022 by Lauren B
The pharmacy hours make no sense. AT ALL. It’s very hard to be there and get a prescription before 6pm daily and closed on Sundays now. Now when you get there at 5:00/5:30 there’s a HUGE line and you may or may not get your medicine. The drive thru is extremely slow and I believe it is because they are short staffed. All the employees look mad constantly. I’d be mad too if I had to work for the older male pharmacist that works there. The older guy that is a pharmacist there is extremely rude and lies. He has no personality what so ever. He doesn’t care if you get your medicine. He stated I have to call in for my prescriptions.. I have never had to do that in the 6 years I’ve been getting my prescriptions through the Walgreens app. He kept saying I didn’t have anything ready. But the app was telling me to call the store! He acted like he couldn’t help me. He got ugly with one of the nice ladies working in the pharmacy right in front of everyone!
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September 2022 by Lauren M.
The pharmacy hours make no sense. AT ALL. It’s very hard to be there and get a prescription before 6pm daily and closed on Sundays now. Now when you get there at 5:00/5:30 there’s a HUGE line and you may or may not get your medicine. The drive thru is extremely slow and I believe it is because they are short staffed. All the employees look mad constantly. I’d be mad too if I had to work for the older male pharmacist that works there. The older guy that is a pharmacist there is extremely rude and lies. He has no personality what so ever. He doesn’t care if you get your medicine. He stated I have to call in for my prescriptions.. I have never had to do that in the 6 years I’ve been getting my prescriptions through the Walgreens app. He kept saying I didn’t have anything ready. But the app was telling me to call the store! He acted like he couldn’t help me. He got ugly with one of the nice ladies working in the pharmacy right in front of everyone!
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September 2022 by Melinda Overton
Will worry you crazy texting unnecessary information for every prescription even if you are in the hospital. Changing plans as soon as I am well enough. Worst experience I've ever had with a drug plan.
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August 2022 by Angie Seymour
CHECK YOUR PRESCRIPTIONS BEFORE YOU LEAVE THE BUILDING. THE STAFF IS NOT RELIABLE AND IF THEY MAKE A MISTAKE, SOMEHOW ITS NOT THEIR PROBLEM.
