-
March 2024 by Sabrina Finley
Josh, our mail carrier, has a personal health reason for not being able to deliver mail up a flight of stairs. Several months ago, he asked me to install a post box (at my own expense) where he can deliver mail from his mail truck, but I don't have an extra $200 (or with RA, the strength) to install a brand new shiny locking mailbox (lots of theft along my street) so Josh can deliver mail from his USPS truck!I submitted a letter of disability from my RA doctor one week ago and still haven't received a single piece of mail from the USPS.This is RIDICULOUS! If I couldn't do my job, I'd either be put in a position where I could do something else for the company I work for or, more likely, let go. Nick, the supervisor at the downtown 111 6th St, Bristol VA location is really nice, but absolutely nothing has been done about this situation. It's getting very old, trying to deal with this. And I haven't a car so I have no convenient way to drive there and pick up my mail - even so, I work from 8:30 - 5:00 and would only be able to pick up my mail on Saturdays. Not good for my bills or RA medication that has to be kept cold.Make this right, Bristol USPS! If I had the ability to fire you or even sue you, believe me I definitely would! I'm still looking into the possibility of a law suit.
-
February 2024 by Charlie Cox
Extremely poor service. If I could give less than one star I would. By far the worst delivery carrier there is and this has to be the worst of their offices.
-
February 2024 by Joshua Salyer
CONSTANT THEFT OF (tracked) packages.It's far too simple to scan it/mark it as delivered and just keep them. I'm out hundreds and hundreds of dollars worth of investment purchases. Somebody is going to be very sorry, and it's not going to ONLY be me.
-
February 2024 by sophie honaker
Extremely disrespectful every time I have went in. Seem like they are angry they have to do their job! I witnessed an employee argue with a customer. Very unprofessional.
-
January 2024 by Michelle Campbell
Got a sorry we missed u notice in my mailbox on Dec 12. They never came to my door I have 2 cameras at my door. No one came. Been trying for 2 days to contact USPS, I can't get an answer and I can't get to the USPS. I can't even make a complaint . Isn't this fraud when no one came to my door
-
January 2024 by That Bama Guy
Friendly staff! Always helpful ??
-
December 2023 by Google User
Can’t even get through to a human being when you call. I tried everything and it is impossible. If I could give zero stars, I would. It’s infuriating.
-
November 2023 by Sherri Watts
Their info said my package would be delivered Sunday by 7pm. Then it changed to Monday between 9am and 1pm. Monday morning it shows it will be delivered by 9pm. I've already changed my plans several times to be home and my neighbor is a thief. I have to go to the bank to get rent paid, but I'm stuck waiting for package!
-
October 2023 by Jessica Yates
I suppose you will only get your deliveries depending on who is working that day. They have marked my package "undeliverable" for the third time, even saying my address "doesn't exist" with the recent order...which is funny because 2 of the 3 items in the same delivery made it to my doorstep- tell me how that makes any sense?? You couldn't find my house for the third item in the same order that the other 2 were made from, the same store...with the same shipping label? Come on, that's just pure laziness. Oh and forget calling and speaking with a real person. I got a notification about my "undeliverable" package 10 MINUTES before I called them, and my package was already returned to the sender. So not only did they not do their job and deliver it to my house, but they gave me absolutely no time to arrange to pick it up. So now I have to wait on my item longer and attempt to get in contact with the company to have it redirected to my mother in law's home because someone else's LAZINESS!!! Whoever your delivery driver is for Holston Valley SUCKS!!!
-
October 2023 by Nancy Richter
Lines usually move quickly, staff is top notch, friendly, helpful, nice to work with. I do wish they had a kiosk so I didn't have to bother them with getting a receipt as proof of shipment, but they don't! But they are still very nice about it!
-
August 2023 by Tara Grubb
My carrier will not get out of the vehicle at all to deliver signature required mail. You can't get anyone to pick up the phone locally. If you call the 1-800 number, you can't get to a real person.
-
August 2023 by Bob Andrews
Lost registered mail that they keep in the safe someone at the Bristol Tennessee post office is stealing packages right out of the safe
-
December 2022 by Preston McKinney
We are not getting mail and we check it everyday at our apartment complex i had important mail coming and everyday we go to check it we find a letter saying our apartment we been living in for 2 years is vacant. we talked with the supervisors the lady was sweet and nice the male supervisor said it was our fault pretty much cuz the mail lady don't know what she doing I'm going higher up and already talked to someone about him and it seem they have had problems with this mail lady and this high and mighty look at me male supervisor. The male supervisor said it's our fault cuz we don't check our mail. We had mail and other important stuff go missing. From the state cuz of the lady carelessness
-
December 2022 by Karissa Rose
I wish I could leave 0 stars. I went to return a package and needed a strip of tape and the lady made me buy tape for 3.99.. how ridiculous nothing is free anymore people. It’s really sad. You pay so much for shipping and can’t even get a strip of tape. Made me buy a entire roll. Poor service as usual.
-
December 2022 by Cindy Bell
I’ve order about 10 packages through post office! 8 out of 10 have been delivered to wrong box! They need to teach postal workers how to read! Ridiculous!
