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October 2024 by Boone
Very compassionate with pets. Dr. Allen helped with my dog, Arthur who needed health care but was very fearful. He and staff were very professional as well as kind. We greatly appreciate the time and patience from all the vets and staff with all our pets.
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October 2024 by Randall Creswell
Jones is the best. The Vets are awesome Doctors! The help is tremendous... lovecthese folks!
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October 2024 by Chelsea Seeber
Jones Cat Clinic was the only vet in the area that was willing and able to take a look at my cat when he was suffering a severe ear infection that left him with neurological damage. They hospitalized him, nurtured him back to health, and saved his life. He went from not being able to stand or eat to happy and ready to great us when we picked him up. They also were very accommodating with my limited communication methods during Hurricane Helene that left me with no power, cell, or internet for days. The vets were extremely compassionate, very knowledgeable, and all around skilled. On top of it all, the prices were beyond fair and reasonable, which isn't common in veterinary practices in this area. My experience was enough to switch me over to their services going forward. Highly recommend this animal Hospital!
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September 2024 by Cory Lewis
Modifying an old review to reflect the fact that they don't deserve a full 5 star review anymore. I'm not sure if they're running on fewer or more inexperienced staff, but nowadays, I typically encourage pet owners to go elsewhere unless they already use this clinic. The wait times are crazy and now apparently they'll hang up on you if you accidentally pick the wrong destination on their automated phone service. Plus, there is a pet grooming service literally across the street that is light years better.
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September 2024 by Cindy Gardner
The Doctors and staff here are wonderful! They care for the animals and they show respect for the family members. They are always mindful in their time with treatment and thorough in explaining cases and medications.
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August 2024 by Ansleigh Stover
The people at the front desk are rude everytime we come here, they act like they hate their job. they use very rude tones, the person who worked on our dog was nice, we are yet to see if he was right we just got our dog back. It’s freezing, which is understandable and loud. And it takes FOREVER for them to Serve you, we waited 4HOURS just for someone to even come in the room, when we left it had been 5 and a half hours. Unbelievable.I don’t recommend coming here unless it’s your only choice. Just my opinion….
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August 2024 by Jennifer Fields
Always so good to us and our fur baby, Bruno.
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August 2024 by Karen Musick
Thank you to Dr. Allen and his staff for so professionally taking care of our dog JJ for his hernia surgery. We will always recommend you to everyone we know that is a pet owner.
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July 2024 by Morgan Combs
THEY MISDIAGNOSE and KILL. DO NOT GO TO JONES!!! They misdiagnosed my cat and now she is DEAD. She died tonight. I had a second opinion from West State Street and they stated she never had thyroid issues after viewing my cats chart. They basically had me starve her for a YEAR on thyroid food. Told me to not switch or we would ruin her thyroid levels that we worked so hard on. I spent hundreds of dollars on food and checkups (begging for help) to just cremate her tomorrow. I had west state do a whole work up on her and she was fine as far as numbers.
Jones also stated she was in liver failure. In which wasn’t true. Then wanted to do imaging. Mind you my cat had been in every month almost because she kept dropping weight and it was the same story. Don’t feed her anything but the thyroid food and they’d just send her home with a steroid shot.
Jones you’re a money hungry business. You care nothing about pets. I will be looking into a lawyer as well.
I hope people read this and take heed.
Murderers.
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July 2024 by Grant Nacos
Very caring and very helpful
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July 2024 by Karah Stinson
Overpriced and rude staff
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July 2024 by Faith
They're high priced like the rest of vetarians
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June 2024 by Allie Marlow
We've had great experiences with our dog here, and greatly appreciate the compassionate and caring staff.
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June 2024 by Glenn Newman
They have cared for every pet we've had over 25 years. We trust them and have confidence in Dr. Allan and his team.
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May 2024 by Sienna Castillo
This has been the BEST Vet visit I have had since owning dogs for over 10 years! Took my senior dog the first day and the staff was excellent and friendly in handling the paperwork and customer service. My senior dog's vet is Dr. Shannon Hyder and she was great! Listened to my concerns about my senior dog and knew exactly what to do. My muzzled pitbull's vet is Dr. Gary Del Gaudio and he was excellent! He took the time to make my dog more relaxed and comfortable, which none of my prior vets ever did. Along with the incredible staff and vet team, the pricing is so budget friendly!! This has also been the cheapest vet visit I have had. The facility layout is great as well, large rooms. If I could give them a higher rating, I would. BEST VET VISIT EVER.
