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January 2024 by Sue Frank
I went at 9:30 on Jan 2nd and was surprised to see five ladies already there. Lily did my basic pedi and was fantastic. I will definitely return for a mani soon!
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January 2024 by Mona Shahgoli
Kind staff. Clean environment
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December 2023 by Rossana Berrio
Great they are kind and great service
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July 2023 by Sufeia Durani
I've been going to the same nail salon for a couple of years now, but it was time for a change. It shouldn't be too much to ask for decent looking dip nails.I walked in and explained what I wanted to Tom, and he did not disappoint! It's been a long time since someone removed the old dip polish without hurting my nail bed or using the drill too rough. It'll be hard to go somewhere else after this positive experience.
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July 2023 by Ja'Net Barnes
I love this spot. I've always said it doesn't matter the nail tech, you'll be pleased with the service. Just don't hesitate to let them know if u need a file correction etc because the last time I was there, the nail tech who only did a polish change on my nails and toes was so sweet and patient but she didn't square my toes too well, and I know if I had mentioned it, they would've made the adjustment. Zen Nails is still the BEST. OH and schedule an appt even if it's same day. Word to the Wise :) Brentwood on Nolensville rd in Kroger complex
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July 2023 by Julie Malicoat
Should have known better after the pedicure fiasco a couple of weeks ago.Never ever again.Way over charged, based on prices in their own brochure. Laughed at when I questioned costTreated my daughter horribly with crooked nails and slamming down dip containers.My nails have sharp sharp edges that will have to be corrected.uhmmm, no thanks. Will take my business elsewhere.
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July 2023 by Bridgette Donnell
I went to Zen nails before for a trip and had an appointment for a week. This time they had a new lady doing my feet which was terrible. Then Macie comes over to do my dipped nails. She half did them because she was so busy trying to get to the next customer. I guess she thought that I had never had dipped nails before, because she did not make them the right length. The color did not match the sample at all and she just kept talking over me telling me "Oh they are so pretty". Then she said "too late maybe next time." I told her I wasn't trying to change I just wanted to let her know. Crooked business practices and after the money. Amazon sells a 12 pc dipped set for $9.99. Before I give those people my money again for bad service, I will practice at home. Listen to the reviews!
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May 2023 by Nazia Rahman
My mom and are regulars here and just absolutely love them! ❤️Service: Pedicure
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March 2023 by Aliah Robinson
This place is terrible. I have been in a few times trying to find someone that I like. Alice is excellent. She does a good job and she is very personable, it is unfortunate that she works in this salon.They are rude and unhelpful. I had an appointment for 9:30am and they changed the appointment without notifying me to 30 minutes earlier and tried to penalize me for showing up late. When I pointed out that their store hours state that they don't open until 9:30am the lady suddenly couldn't understand me. I got my nails done and booked an appointment for 2 weeks later. Two days later I broke a nail and tried to have it repaired. No one would fix my nail because Alice wasn't there. That really confused me because everyone in there does nails why couldn't someone else fix it? Then 2 days before my appointment I realized I wasn't going to make it so I called to cancel and they told me that since I canceled I can no longer get service there. That is just fine, there are A LOT OF NAIL SHOPS IN NASHVILLE AND THE SURROUNDING AREA. Alice should find a different one I would go back to her but I certainly DO NOT recommend Zen Nails!Services: Dip powder
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February 2023 by Tiffany Douglas
I looovvveeee this nail salon. Me and my daughter have been going to Tom and Trang since 2016. Totally recommend. They stay busy which tells you they are awesome! I hate when they are not their and I have to select an alternate. I end up right back here. XOXOServices: Nail extensions
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December 2022 by Cynthia Langseth
1st time here. Was convenient so stopped in before I read reviews. Surprised at the number of negative reviews. From the time I walked in I had a great experience. Doesn’t smell like chemicals, dedicated receptionist, very classy, stylish place. Natalie did my acrylic gel manicure. She was very personable, engaging and paid attention to me rather than conversing with fellow employees in their native tongue like most other places I’ve been. The manicure was excellent, not too rough or hurried and turned out just like I wanted. It will be a drive but worth it as I haven’t found as comfortable place in Smyrna.Service: Acrylic nails
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October 2022 by Justin Wilson
Absolutely the best place to get your nails done. My wife has been going here for years. Ask for Tran. She's the owner and will do an awesome job. Check them out on Facebook!
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October 2022 by Sonal Swaroop
Well , there is no timeline. It can take from one hour to several hours for basic service and ura expensive. A simple dip ( no manicure ) and basic pedicure costs me 110$ (tip included )
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September 2022 by Justine Vild
It's been many years since I've been here (under a different name) but I've had several friends recommend it so I went back. I believe the man who worked on me was named Gui. He did an excellent job. The following week I took my daughter in for back to school nails and Trang worked on her. She did an excellent job creating what my daughter wanted. I think they are probably far too busy to just walk in so be sure to make an appointment.
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September 2022 by Ann Dashiell
Fabulous staff, busy but efficient. Great location.
