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February 2024 by Kimberly Bryan
The Brentwood TN office is great. I highly recommend them.
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February 2024 by Sheena Crowe
Great prices, great employees. So happy with my decision in trying out Visionworks
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February 2024 by Diana Kirwan
Always knowledgeable and professional
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January 2024 by Marlys Baker
Every visit is a great experience. Great customer service. Dr. Bob Hone is our best.
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January 2024 by Teresa Birdsong
I had a wonderful experience. The employees were professional and respectful
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December 2023 by Cassie Thomason
Visionworks on Moores Lane,Brentwood Tn is a great place to go get your eye exam. Great service ! Everyone was so friendly and the staff was so helpful. Highly recommend!!
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December 2023 by Gary Lisewski
Don't bother trying to call them they have horrible customer service
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December 2023 by Bethany Dixon
Sherry and all the staff were knowledgeable and helpful. The appointment and entire process was quick and efficient. The doctors are always friendly and informative. The glasses can be expensive with all the addons, but the entire team is fantastic.
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December 2023 by Sabrina Damian
I live in Murfreesboro and there is a vision works around the corner from my house. But I choose to drive to Brentwood because they have always offered better customer service. Our Dr is amazing with my child and myself. The staff is usually amazing! Typically when we go we see Ashlynn, Bobby and Andra up front who are all so kind and helpful. Even remember us by first name which makes all the world a difference. Well, on Wednesday, 11/22/23 I took my child in for her 11am appt. We were an hour early. Andra checked us in and a new young lady helped do the initial exam with the pressure machine and such. Started off normal. Well, as soon as a worker got there who I found outs name is Sherri, things went down hill. The store is quiet and I’m keeping my child entertained by having her pick glasses. As she’s picking some out Sherri goes to the desk and says how another employee didn’t show up and that she should have been told to come in early and proceeded to talk nasty about this employee and say “I hope she’s out of here soon.” My issue is my child heard this whole convo and asked me why she was bullying another employee when they weren’t there. This was hard to explain to an 8 y/o. I explained that even old women aren’t nice. And that is wasn’t ok for her to talk like that in front of customers. The conversation continued on our drive home from Brentwood to Murfreesboro. I just want to know why this is acceptable? There’s obviously an employee space to talk privately but to talk out loud in front of customers and then ask me to check out with her? No thanks. I’ll give someone else my purchase. It was very unprofessional and unpleasant for my child to hear a grown adult bullying someone who wasn’t there to defend themselves. If I were the company, I’d look for a PROFESSIONAL replacement. I have also attached proof that we were actually there on the said date above.
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November 2023 by Monica Wall
Great service. I brought in frames from an outside vendor for lenses. I was worried they might give me the passive aggressive "everything will be more complicated since you didn’t get the glasses from us” treatment. But they couldn’t have been nicer. They really took the time to make sure that I got the best discount that I was entitled to, Definitely recommend.
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November 2023 by Michelle Rice
I had the most amazing experience with the VisionWorks on Moores Lane. I made a call to this location on November 3, and spoke to Nargiz. She was very attentive and delivered excellent service. When I arrived to pick up my order, I had the pleasure of meeting her and her amazing team. I was in and out within minutes. Time is precious and it helps to interact with such positive people.Thank you again, Nargiz!
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November 2023 by Josh Steier
Bobby spoke to me about video games for hours. He reccommended a lot of food places to eat at, especially at Dickey's.Nargiz is really nice, cute and has a great attitude. She makes me want to come to Visionworks every day. Sometimes, I come in just to see her. I have 20/20 vision.... :)
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October 2023 by Matthew Paritz
Everyone there was helpful, knowledgeable and courteous. The appointment was honored in a timely manner. Overall excellent experience. Special kudos to Sherry who was very helpful in finding frames and selecting lenses that were right for me.
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September 2023 by Patricia Kellum
It was our first time at this location and I can say we were treated kindly. The courteous staff gave us good instructions.I got a detailed exam with Dr. Atkins. Great experience!
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July 2023 by Allison Everett
Sherry R. did a great job helping us find glasses and sunglasses for my husband! She is patient and friendly - we never felt rushed or pressured.
