“Brittany and her staff could not have been more accommodating… A real pleasure for our difficult move. Will MOST DEFINITELY use this location for our next move. The BEST U-Haul experience we’ve had in years. ?”
“Bud, Brian and Josh were amazing. They went above and beyond to make sure I had a car. They drove me home, then picked me up to take me back to rental place. Thank you”
“Great experience with Enterprise Truck Rental at 1411 Lebanon Pike!!! Morgan Maunder is a hard working, knowledgeable, pleasant and professional young lady to work with! Rent your truck here!”
“This location is astronomical! I’ve been driving 19 years and have never had this type service! Very welcoming, highly professional, and cares about us drivers. I recommend this location over any around!”
“The process was incredibly simple. Reserved a 10' box truck on line, they had a truck waiting for me at the required time, and when drop off was fast and simple. Very convenient way to move some large furniture across town.”
“I like Steve Alot!! He makes truck look so easy and he's a very likable guy?I am super impressed as well with Penske Prices . I've used a competitor( won't mention any names ) starts with U and ends with L, And I would pick Penske over any other Truck rental business!”
“There was a time that I would of had to write a lot of negative things about Autow in Nashville but that is no longer the case. Since Laura C. has stepped in and given us a direct line of communication things are WAY BETTER. We know what's going on with our equipment and if there is a delay a long the way we know why it is taking longer. Even if Laura isnt available and someone answers the phone they are professional and friendly. If they don't know the answer right then they will find out and get back to me. With the improvement in communication the turnaround times have also greatly improved. As much as it hurts us to be without a truck Laura & her team try to make it as painless as they can. Not a 5 star review because I think there is always room for improvement otherwise it would be a 5 star review.”
“The Polk Av Rental counter staff does an excellent job. I'm not a fan of their equipment.i received a dirty 16-foot refer rental, and the cargo box was not cleaned from the prior rental. The truck was in only fair condition with poor fuel economy.”
“Easton and Isaac in the sales office helped me out with booking a last minute Cargo Van when my reservation with Budget completely fell through. They were extremely helpful and able to get me on the road within 24 hours, in a great van that was clean and exactly what I needed. I would definitely use this location again and recommend it to a friend.”
“I have had three separate Penske experiences in the past 18 months and I stand behind the service. Great trucks and 72 mph governors make distance travel more bearable. Make sure to get the big diesel.”
“Easy rental, truck was easy to drive and in good shape. Staff was friendly and got us in and out quickly and the return was super fast. Definitely would rent again from this store and uhaul.”
“I prefer dealing with the people at this location over all the other uhaul locations in Nashville that I've had to deal with.
Courteous, professional, and helpful. Every time I've needed equipment or supplies they've always had what I needed and helped make the entire process a pleasant experience.
The last time I rented a truck & trailer from this store, John helped make the entire process quick and pleasant even though my phone didn't want to play well with the uhaul app.
Really, I will go out of my way to deal with the folks at this location rather than another store in Nashville.”
“3/7/24 - Trey, was patient , explained the cost and usage/return details properly! There were two others there also, very kind gentleman!
Thank you all for your help and patience!”
“Both the manager (female) and Arthur were amazing and made it a great experience. Due to extenuating circumstances, today could have been much worse. They both went out of their way to help me and I’m very thankful.
Highly recommend.”
“Eddie and Robert went above and behind to make sure my truck rental rent as smooth and seamless as possible! Good customer service is hard to find! A1 service! Will be getting my tucks here in the future!”