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October 2024 by Josh Meraz
Got a new set of tires and an oil change... I was given multiple options and the crew knocked it out quickly... I'll definitely be back again!!!
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October 2024 by mooseman12100
Absolute scam general manager told me tires only last 8000 miles if you do rideshare and refused to replace despite me having the road hazard warranty. District manager refused to call me. Store manager looks like he's fresh out of the prison yard.Sl Said I never rotated them and I said here is the paperwork and he refused to even look at the paperwork he said if it's not in the computer doesn't matter never happened. I have been going here for years and spend thousands a year here but will never spend a penny here again absolute thugs run it now. There is a reason they will absolutely refuse to give you the regional managers phone number because he knows he would just constantly be bombarded by everyone they rip off. To the supposed owner reply you have my phone number you can call me but you know what your people did and we know I will never receive a call.
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October 2024 by Donald Cowan
Both host and service were very professional.
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October 2024 by Jonathan David
Quickly took care of my tire repair. Fast, friendly, and efficient service.
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October 2024 by Jane Mohr
Everyone was courteous, the service was prompt and they took good care of my car.
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October 2024 by Trevor Wickwire
Worst store there is. Was told by two different service managers within a month I could switch out my tires because of issues from the factory. Then when I get there the new store manager just decides that’s not gonna happen and charges me another 2500$ or I can’t take my truck home
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October 2024 by Alicia Kleid
They got the job done. Although they lost my appointment. I do appreciate Maurice getting things taken care of in a timely manner.
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October 2024 by Meekahl Davis
I had to bring my car back three times after having new tires, balance and alignment done (4 total visits). First time, the alignment and balance weren’t done when they installed the new tires (even though I requested it and they claim that they offer it free with every new tire purchase-just listen to the message they play while hold. Second time, the balance was not done properly . Third time there was a problem with the valve stem of the tire and they overinflated the tire. Fourth time because the balance is off because of the overinflated tire (they apologized and admitted that their balancing machine was out of calibration). The balance is still off and my car shakes badly at speeds above 65 mph. I am still waiting on a call back from them after more than a week about giving me a refund. The assistant manager is blaming the problem on picking the wrong tire for my car - which is the one they recommended that I choose. I have been going there for more than seven years, but must now stop because there are too many problems. This is not isolated to me, because I heard another customer complaining about problems with their current level of service during my third visit.
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October 2024 by john walton
Zack is the man! Great industry knowledge and customer service
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September 2024 by Carl Bruscato
I had the best experience! Friendly and knowledgeable staff! They did great work and took great care of our car! Highly recommend them!
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August 2024 by Andrew Anderson
Okie dokie had a problem with a battery in the heat. Which was at another location right down the street. Zack one of the new guys not only came over and tried to jump it but brought over a new battery and put it in and then we figured out that we had to give the starter a good whack as well but everything was taken care of. And got everything done before AAA came but AAA sucks these days so be wary of them too. Getting good service is so hard these days it's not even funny.
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August 2024 by Karen Elizer
Very friendly and efficient. They got my car in right away and answered all my questions which was very nice. I would recommend taking your vehicle to them.
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August 2024 by Wes Myers
Arrived at 8 with appointment for rotation on previously purchased tires. Decided to give them a try because they included alignment with purchase of tires. Took over 2 hours, for something that should take 30 minutes. No communication about being backed up. What is the point of having appointments? Would understand if I had just walked in. Noticed many frustrated costumers.
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August 2024 by Brandon King
Excellent team!
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July 2024 by Holly Cromer
Thank you Brandon and your great team for delivering exceptional customer service! You really deliver on your promises and take amazing care of your clients! Ten stars!
