The UPS Store in Brentwood's Southpointe Marketplace is a friendly, professional, and helpful local business. It offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently praise the staff for their efficiency and kindness. Employees like Autumn and Nikki are frequently mentioned for making experiences positive, even during busy times, with one customer appreciating Nikki’s welcoming attitude and her appreciation for customers. The store is known for its excellent customer service, with staff going above and beyond to assist clients. Many reviews highlight the store’s competitive pricing compared to larger chains like FedEx. Overall, it is a well-run, customer-focused business with a team of caring and professional employees who create a pleasant experience for every visitor.
Mehul was extremely nice, even coming outside twice because of my broken toe. What great service. Make this man a manager if he isn’t already.
January 2026
I just got my daughter’s birthday invitations printed here and was helped by Mehul who was so kind and wonderful. Purge me about half of what I would’ve spent at FedEx. Thanks Mehul!
January 2026
The team at this location is great and Autumn was especially helpful during my last visit.