“After having a HORRIBLE experience with another storage company - it was a relief to receive some of the best customer service I have experienced in a long time! Dana (5 stars!!!) @public storage in Brentwood is personable, helpful and so kind! The storage facility is clean and run very well by people who care. I always find carts available when I show up and the ability to use an app to open the gate and the doors, is so convenient and useful. I got a great price for our climate controlled unit online and because of the onsite team and the great experience we've had overall with Public Storage, we will be holding onto the unit for awhile. There really is not comparison - this place is top notch!”
“Ashley was extremely helpful and nice! This is our first time using storage in TN and we couldn't have picked a better place....super clean and safe. Accessing our unit was a breeze! Thanks Ashley!”
“Amazing customer service, they have a van that’s 12 foot you can use to help you move, and it is very clean facility. They even have a charity storage area if you don’t want some of your stuff. Great place!”
“Great facility! Very clean and welcoming. The staff has always been helpful to answer any and all questions and get my family and I set up for success. I highly recommend!”
“Katie, the property manager was great to work with. From signing up for the space to when I needed to close the unit. If I need storage again, this will be where I start.”
“Angie went above and beyond with the incredible customer service. She was so helpful and even walked me down to my unit. Thank you for your help Angie. It was a pleasure.”
“I have stored with Brentwood Mini Storage for about for 7 years. It's been a pleasure working with Cassie, the current storage manager. She has been very accessible, attentive, with excellent follow through, kind and professional. I felt safe stroring at Brentwood Mini Storage and appreciate how kind and accommodating the owner Mac has been to me over the years.”
“Easy start for the rental, very flexible with adding more space, and great support with billing + communication. Move-out was super-convenient and accommodated a full size semi trailer.Jan and Herb are all-stars - HIGHLY RECOMMENDED!!”
“Went in here to buy some moving supplies and needed a few mattress bags. The gentleman working the counter was so kind and genuinely helpful. I was about to buy some more expensive ones and he actually suggested slightly cheaper ones and explained why they would work better for my needs. To me, that is customer service, sacrificing a few dollars to make sure the customer is taken care of. I'm moving away from this location so likely won't be back, but I definitely recommend them if you have any moving needs at all. Thank you guys, I appreciate your help!”
“Eddie and Robert went above and behind to make sure my truck rental rent as smooth and seamless as possible! Good customer service is hard to find! A1 service! Will be getting my tucks here in the future!”
“We have used Mallory Station Storage for storage on two separate occasions in the last 20 years. The staff have always been very friendly and helpful! Kathy is the newest smiling face I have encountered there and her service was fantastic!”