Nordstrom Rack is an off-price store offering discount brands and fashion for the whole family at a fraction of the cost. Reviews note it is a great place for deals, with a convenient location. Many customers find the staff extremely helpful, nice, sweet, and patient, which makes the store better and creates a comfortable experience. The store is described as well-organized, though some note the merchandise can sometimes be rough. The shopping environment is considered by some to be chaotic, bright, and overstimulating. While experiences vary, it remains a recommended destination for style deals.