“As a long-time user of a lower tier cell phone company, I was very pleasantly surprised with my experience switching over to T-Mobile. Promos and specials from the Company aside, me and my wife's experience at this store was awesome! Shout out to Brian, very professional, nice, and our sense of humor complimented each other very well. Brian got me an awesome new phone (by far the nicest phone I have ever had) and got everything transferred over very efficiently. Praise to T-Mobile for having the incentive that led to me switching, but high praise to this store and Brian in particular. I look forward to doing more business with him in the future.”
10AM - 7PM
3983 Carothers Pkwy Suite E-1, Franklin“Yall need to come and see Omar and Alex they are the best!! I brought my phone with a cracked screen and they took care of my phone i was in and out within less then an hour definitely recommend!! Best place to come if you need your phone, ipad to get fixed give then a call”
“I was in the store on June 18th and I was helped by Mu'min Abdullah! He helped me get all the viruses off my phone and helped me sync my phone to the car. I appreciate all the help!”
10AM - 8PM
519 Donelson Pike Ste 110, Nashville“I purchased a new Galaxy with case and screen protector here. I got home and my biometrics wouldn't work because of an issue with the screen protector. I brought it back and they replaced it with no issues and made sure I was taken care of. Highly recommend!”
9AM - 8PM
5759 Nolensville Pk Suite 70, Nashville“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“Honestly the phones and customer service here is great I would recommend coming here to buy phones or anything else you would need because the prices are good and once again the customer service is really great. I rate 10/10”
“Team was very knowledgeable and helpful Manager Aaron was very polite patient and friendly answered all of my millions of questions !!! I will definitely be back !!!!”
10AM - 7PM
5512 Charlotte Ave, Nashville“They are very helpful and detailed on what they do they transferred all my stuff from a broken phone. I don't know how they did it. But I'm very happy to have chosen this cricket store”
“Orlyn has EXCELLENT customer service skills. He was very pleasant to all his customers and quickly got us all taken care of. I appreciate his professionalism in getting my watch paired to my cell phone.”
“Super fast had everything I needed conversed with me the whole time and even showed me what he was doing in case I had any questions. I knew he would answer a great place with even better prices.”
“They are awesome! Professional Company! Always glad to serve and very patient representatives! Been with them for several years! A shout out to Maegan Adams! She is a representative for this company who helped get me set up again for the next 6 months! She is very efficient and makes the process easy for anyone! Patient and answered all my questions with kindness! I highly recommend the Outfitter Satellite Phones!”
10AM - 7PM
2424 Lebanon Pike, Nashville“3 stars.I’ll come back and edit this one day. Lol. Hilarious. But true story… Stay tuned.Edit: I came in cause my wife’s phone was having problems with network. A Samsung S22ultra-shocking-gag! The rep whom I shall not name was courteous. Friendly and welcoming. Time to upgrade my phone on a spur of the moment decision, I tell him I want the 13 pro. He confirms twice. Then goes and brings me a 13 pro max. He’s started transferring before I realize hey this isn’t what I want. He goes back in. They are out of the 13 pro and only have the max. Okay can you cancel and just give me my phone back. IT says “a lot of unusual activity was happening on our account so it’s locked for a period.Long story short-I get sent to another store cause now I have my XS and a 13 pro max that I don’t want. 6hrs and 2 pizzas later I finally get a working 13pro but my wife’s phone we have to wait till Wednesday to get it. But that’s because she wanted a color they didn’t have in stock. I don’t think he still works at this store.Fast forward…-Edit: Giving 5 stars now.My latest review: “Wol is an awesome rep. That man deserves a raise!!!Above & Beyond. The transfer was taking insanely long time to complete. Wol stayed back almost 3hrs past closing time to complete the task. I'm not sure even I would've been as accommodating in his shoes! Outstanding!””
10:30AM - 7:30PM
125 Lafayette St, Nashville“Really good phone store alwey will take care you don't wait to visit and if you have a phone that the screen damage or Crocket he fix for you really nicely greatly truthly honestly personality that he is this guy will take care you straight up”
“Professional, courteous. Fernanda was patient helping us work through an insurance claim to purchasing a new phone. Best service I have received in any ATT store”
“My phone was broken really bad, Blue wireless fixed my phone and had technology to pin point the issue! He also fixed something extra for a cheaper price then anyone around ! Great Prices & Great service!They also have a warranty! Hand down beat place to go!”
9AM - 8PM
4209 Nolensville Pk, Nashville“Very good customer service had a great time chatting with the worker with a beanie forgot his name ver handsome man as well will be coming back to do my business with this store?”
9AM - 5PM
2746 TN-24, Nashville“Great prices on chargers and plugs.Guy is a gem and deserves the few dollars you will spend.Ac and car plugs 2 or 3 bucksChords same range.Has pouches for phones super cheap.Don't know how he stays in business, so if your in need, stop by and make sure he stays in business!”
10AM - 7PM
1338 W Main St, Franklin“Thank you so much for an easy switch to Boost after a frustrating 2 months with another carrier. We really appreciate the quick help and someone who knew what she was doing.”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“I had a laptop battery replaced at Computer Revolution. Really great experience. Sam and the other staff were fast, professional, fair, and kind. 10/10 would do business with them again.”
“This repair shop provided excellent service from a technical standpoint and the owner Lee is awesome. He fixed my screen and cleaned out my charging port for a great price. He's a great man and you should use this business rather than patronizing corporate stores.”
10AM - 7PM
7032 Hwy 70 S, Nashville“Patrick the manager was free when I walked in. Another employee was helping another customer. Patrick walked me through my different options for a new phone etc. and helped set up the new phone as well. He was very helpful and professional.”
“Nate was super knowledgeable and knew what discounts worked for us. He was super fast and answered any and all questions we had.
Nate had helped us switch over 3 phones and a watch as well get us transferred from another carrier. We even got to keep our same numbers.”
“Went to the Nashville west store in Nashville, Tn. was instantly greeted by JD and immediately liked him. very personable, friendly, knowledgeable and helpful. got us our product quickly, and we were in and out in about half the time it usually takes. Jd is most certainly an asset to this or any company!!”
“Nora has great customer service. She helped my fiance and I to transfer our phone plans over to cricket. She stayed until after closing hours to help us! She went above and beyond to make sure our phone were set up correctly. We really appreciate her patience and service.”
“Went in to have my phone looked at the charging port was in desperate need of cleaning. He cleaned my phone, got me a new case, and screen protector for $50 and under 10 minutes.”
10AM - 7PM
2339 8th Ave S, Nashville“I’ve been a Verizon customer for 10+ years and this location has been the most helpful and reliable that I’ve ever experienced. John, Les, Ashley, and Curtis are TOP TIER!! I went in wanting to upgrade my Apple products and they ensured confidence in my products and service. They were patient with me and explained everything in immense detail. I appreciate this team more than I can explain!”
10AM - 7PM
3413 Nolensville Pk B, Nashville“I went in last week and Sam was awesome. He went above and beyond to assist me and I can't thank him enough for such a kind and courteous experience. If you want the best help and a great experience go see Sam!”
“I just had my phone repaired here and Vattica was so nice! She was very helpful and got my phone fixed really quick. Judah the phone tech is such a sweetheart! I definitely recommend this place. I will definitely comeback if needed”
“Megan did an excellent job in assisting me.she was knowledgeable, professional, and helpful. I enjoyed my experience in the store because of her excellent customer service.”