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March 2024 by Anna Caeg
I’m reviewing for being given incorrect information when I booked my appointment. I purchased a massage gift card over the holidays at the Cool Springs/Franklin location. I was told it was for a 50 min massage for $65 and could use at any location for that amount. I booked an appointment at the Brentwood location and to my surprise when I was checking out, I was charged $130. When making my appointment at this location, I confirmed my 50 min massage would be $65 (amount of gift card.) In addition, I had a promo card for $20 and only $15 was supposedly on it. The ladies at the front said I used $5, which would be impossible since the promo card has been in a drawer till today. So much for the good customer service. Yes it was only $5, but it’s the principle. I do not recommend this location or even Massage Envy, unless you are ok with being misled.
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March 2024 by Anthony Flemons
Always top notch!
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March 2024 by Keri Cress
Excellent experience. I am literally in great hands with Joshua.
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March 2024 by Alana Young
Bill is the Best! I felt so much better afterwards and the next day!
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January 2024 by renie mary Praver
Kit is fantastic!!! Thank heavens I found her ⭐️⭐️⭐️⭐️⭐️
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January 2024 by Timi oothout
Been a member since 2013!!!
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January 2024 by Tracey Herron
Great massage. He got rid of my headache!
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January 2024 by Cori McKean
My massage therapist was wonderful, and my Front Desk experience was also great!
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January 2024 by Jimmy Locke
Massage was just great really made me feel better
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January 2024 by GEORGE HARRIS
My therapist does an outstanding job.
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January 2024 by Jennifer Derwin
Josh does great work and is very professional and nice.
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January 2024 by Paige Barnes
Joshua is an amazing massage therapist. My neck and shoulders are so thankful for his abilities!
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September 2023 by Monica Coleman
Why did I almost cry after my massage was done yesterday? My man Joshua went FIRM firm and was not scared. That man decompressed my back and shoulder so good. I didn't even realize I was so tense until the popping started. I needed that massage bad. I somehow fell asleep and woke up to him telling me our time was up as he walked out the door. This is when my eyes started to sweat a little. I know I had just met Joshua yesterday but I wasn't ready for him to leave my life. I just hate it had to come to an end. Joshua at ME Brentwood is the best!
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September 2023 by threecrosses741
New therapist. She did not listen to what I needed or asked for (or asked to avoid). It felt like a 10 year old did my massage. Awful.
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August 2023 by Terri Watson
From the time you walk in the front door, until the time you leave, everyone is welcoming, accommodating and makes your experience the best! Imary and Courtney at the front desk are fabulous! Joshua was my massage therapist and was excellent! I have already booked him again for next month! Thank you to all who made my day so special and relaxing.
