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February 2024 by Jared Seaton
Awesome service! I highly recommend it.
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February 2024 by brad glossinger
Steve and his team excel in great customer service.
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January 2024 by Joe Aulino
Brandon lied to my face, said the tires they installed were all-season. But they weren’t, they were summer performance tires. He said, “call the manufacturer and check.” I did, they weren’t. Avoid this place.
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January 2024 by Jesse Q.
My 1st review was erased so let's try it again 6 months ago came to this location had to wait 7 hours for a balance and rotation today they trying to sell me tires I'm like you replaced one of my brand new tires a month after I bought them..I bought your protection program for 597.00 big mistake now your trying to sell me new tires...no thank you
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January 2024 by Brian H.
I needed tires. They had em They got me in and out quickly. They have multiple locations which was a good thing.
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December 2023 by Wei Wang
they said that they will fix flat tire for free, but I suspect they have more incentives to replace tires instead of just fixing any leaks.I suggest if you have small flat tire issue just fix it by yourself, unless you have to spend $400+ for a new one.by the way, they even called and asked me to replace two for my car only has 8k mileage :-)
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December 2023 by Bethany Susanne Mcgowan
The tire repair service was executed promptly, and the price was fair. Overall, I had a great experience at this location!
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December 2023 by J P.
I just wanted to drop a line and let everyone know that Trey over at the Brentwood Tennessee location was absolutely fabulous. I had a kind of a tricky situation with a car that had a prior owner and he was great and help me sort everything out.
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December 2023 by Maurisa Raven
Noah was incredible. He worked with me to find a price within my budget. It was obvious he cared and wants customers to be safe on the roads with reliable tires.
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December 2023 by Nora Cherry
Spent $1000 today on 4 new tires. Called three times to set up this deal. Paid up front and dropped car off with instructions to leave key and car unlocked since I had to work and they closed at 5p. Also left instructions to leave one NEW odd replacement tire in trunk. After my shift, I walk over at 11:00p to get car but no key anywhere to be found. No tire in trunk either. Had to call family in Brentwood to come get me and take me home to Murfreesboro. It’s now almost 1am. They will have to stay the night also bcuz I have to be back at work in the morning. Store is closed tomorrow. So a major screw up all around. I’ve been a long time customer for over a decade but this major fail is very disappointing not to mention the major inconvenience.
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November 2023 by Tim D
Nick was extremely nice and helpful. He explained everything thoroughly and didn’t try to sell me anything I didn’t need. Entire staff is friendly and super speedy.
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November 2023 by Shots by Will
I can’t recommend this place enough. Nick greeted me as soon as I walked through the door. He listened to my problem and found me the best solution. He was very knowledgable and based on the service I received today, I will definitely be coming back. Thank you very much Nick!
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September 2023 by Pat Pointer
Professional folks, nice even. They have a corporate policy that you must show your drivers license to buy tires with a credit card. I'm not showing id to buy tires. Just no. Thank goodness though. I went across the street to Costco and got Michelins for a better price. Who writes discount tires stupid policies. Buyer beware of big brothers discount tires.
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September 2023 by Kay R.
The actual service to my vehicle- brake pad change- was good, no crazy requests on my end, so nothing much for me to say on that. What I'm here to review is the AMAZING service I received when dropping off and picking up my vehicle. The gentleman at the counter were so kind, informative, and just overall had a great attitude that was very refreshing. If I need services in the future, even if this location is more expensive (which I don't know if they are, just speaking hypothetically) I would still go here because of how great their customer service was!
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August 2023 by Jerry Penrod
I have bought tires there many times for several years, but no more! I had a flat and decided to replace all four tires. They didn't have the tires I had on the car and said it would take five days to get them. Because of the flat, I had to settle for another brand. They said it would take two hours so I told them I would wait there. After two hours, my car hadn't moved. When I asked if there was a problem, they said they would check. I could see the writer speaking to the service manager right next to the window where I stood and he then moved my car up in the "staging" queue. I could clearly see that mine was still on the bottom of the staging queue at the time. I wouldn't have minded if I had left the car, but they knew I was waiting and had serviced several cars while I waited. If I hadn't been frustrated by the number of people coming after me and leaving while my car sat at the bottom of the queue, I suspect I would have wasted the entire day there. After i complained, I was treated to comments like "well it was in staging!" from other writers. I'll take my four cars somewhere else from now on.