-
April 2024 by Isaiah Leyva
This was an amazing place They had about 2-3 Aston Martins in their place it was very fun
-
March 2024 by Miranda Erich
Nicole Beal is your girl. She put up with us, some nitpicky car enthusiasts and helped ensure my husband and I got our dream car. Cannot recommend her and Carlock enough!
-
January 2024 by Jeannie Hinkle-Lacock
Service dept is the absolute worst I've ever encountered.
-
January 2024 by Christopher Brooks
Stopped by to see a beautiful Lotus Esprit and the new Emira. Had a great experience! Sarah was very friendly, knowledgeable, and excited to show us the cars in the collection.
-
August 2023 by Vince Keairns
They are great to work with!
-
June 2023 by Patrick Hoeflinger
Franco and the rest of the team are great partners to work with!
-
June 2023 by John R.
disappointed that after trading in two exotic cars,( full tanks of gas) for the purchase of one, dealership delivered the car to me with a near empty tank of gas. I would have expected a full tank like every other dealership offers!
-
May 2023 by Collin Sarccetta
It would be impossible for me to explain my disappointment with this dealership. The confusion, the bickering, and the disorganization would be impossible for anyone to believe. I had two vehicles that I was purchasing one in Aston Martin db707 and the other was a Bentley speed and I go back today and my salesperson for the Aston Martin is gone and the salesperson for my Bentley speed is gone and no one could answer any of my questions or tell me about the status of my orders. Anyone with any common sense would never even consider doing business at this dealership. I cannot understand how Aston Martin or Bentley would even let this dealership stay in business or let them keep a franchise impossible. Will never return and we'll make sure that everyone I associate with knows what happened
-
May 2023 by Amar Safir Kahn
Yes we are from Northern India. Yes we own 9 hotels and 11 gas stations in Nashville. And yes we keep our planes at Signature Air. But for me and my daughter to be called ....' Patels " behind our backs by the manager from California is unacceptable. Tomorrow we are headed to Atlanta for two vehicles. The Maserati she was looking at and the Alfa Romeo quadrifoglio quadrifolio I was considering. Absolutely horrid ! Have been treated this way before so I know bigotry.
-
March 2023 by William L.
If I could rate zero stars I would. My wife brought her car to get routine service and usually the car comes back looking almost brand new but this last time was a different story. I was unaware that Music City detailing was no longer contracted with this dealership and had I known that her car would come back with multiple scratches on the wheels and the car itself because it was done poorly by what I can only assume is some kid they put back there to do cheap labor I would have told her to tell them not to wash it. They had a good team with Music City Detailing it's a shame they parted ways because I will now have to schedule a routine clean of our cars with their mobile team rather than throw money at some kid who will do a poor job at the dealership. I hope they figure out that their detail team can't get the job done or they're gonna have more upset customers coming their way.
-
February 2023 by jeff robertson
Online sales department have no idea what they are talking about. They give you a price and when you're ready to purchase they say \"oops. We gave you the wrong price\". Then they proceed to raise the price 20k. Ridiculous.
-
February 2023 by Marie B.
I absolutely love German and Italian luxury cars until they need routine maintenance and/or repair. My Alfa Romero Guilia kept stalling at stop lights and most repair shops refused to look under the hood due its intricate computer system. Carlock Motorcars was the only place that was willing to service this vehicle on short notice. It needed a battery and computer update. The service department has excellent customer service and had my car running without any issues in three days- dropped it off on a Friday afternoon and it was ready for pickup on Monday. They even washed my car, it was so clean and shiny. Staff is always friendly and helpful. I've been twice and had a great experience both times. I was fascinated by the car show room floors and price tags that I forgot to check-in, both times. I will highly consider doing business with them when I am ready to trade in/switch up for newer model.
-
January 2023 by Becca E.
I've been working with this dealership for at least 5 years now. The renovations are absolutely beautiful. Also the new management and staff are top knotch. 1000x better than before. Toni took great care of me! By far the best experience I've had at a dealership.
-
December 2022 by Ethan R.
My 2022 Alfa Romeo Stelvio turn signal completely broke off thanks to a family member breaking it with there lanyard. I came in person to figure out what's needed to get my turn signal stem replaced, it ended up needing the whole module replaced... The part was $950 and labor was an extra $450, that may seem expensive but hey it's a higher end car, you get what you pay for. The part kept getting canceled by the parts distributor, this is not Carlocks fault. If you look at other reviews people had the same problem, only thing I wish they would have done was keep us, the customer informed on the part status. Michael was amazing and shows he cares about his job, and the people who buy cars from him. For the car to be fixed it took a couple hours, but when I arrived I was greeted by an extremely shiny car free of charge. I would recommend Carlock Motorcars to anyone wanting a nice car, and a reliable shop to go with that nice new car.
-
December 2022 by Daniel Bowman
Stopped by for the Lotus Emira preview. Tanner was awesome as always. He even hung out a little late as work kept me longer than I anticipated.
