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December 2023 by Sherry Grubb
This group of workers are EXCELLENT! Always courteous. Always helpful. I have both a route carrier for my home address & a PO Box for business. The workers go above & beyond to provide excellent service.
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October 2023 by Brandon Stalcup
Everyone here is always so nice and helpful.
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August 2023 by Jillian Jay Nailon
Carrier won't deliver packages unless they are small enough for the mailbox, very lazy and not doing job. Crummy customer service, slow and rude. I use other post offices when I can for sure.
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June 2023 by Brandy Holt
Won't deliver packages until they are the size of a envelope! What happens if someone doesn't have transportation to pickup packages every time they fail to deliver? It's very inconvenient to drive to the post office to pickup packages that could be sat on my porch!
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March 2023 by Tee G
Stuff a package envelope in the mailbox destroying the items inside. Very lazy mail currier. One time they drove up to the house, two women in a van pulled up and laid on the horn for us to come to the van to get the mail. Laziness is a sickness.
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October 2022 by Connie H
The staff is ALWAYS pleasant and helpful
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March 2022 by Mark Grubb
The staff are very friendly and accommodating at this post office always pleasant!
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September 2021 by Constance Morgan
Helpful & friendly
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November 2020 by Shawn Fouch
I had a stimulous check that had an incorrect address (my fault) by the IRS. I called several times hoping bluff city could catch the mistake and hold it for me.... not really having much faith to be honest. Boy was I wrong!! I rarely leave reviews but this staffs customer service is top notch!! I called n spoke with Vicki, Linda and the gentleman that works there (sorry im not good w names). They not only was very friendly, they each took the time to search daily for my letter and even called me on a Sat. Morning to tell me it came in... so I could pickup or mail it to my address.I truly hope you all get recognized for your outstanding customer service and job you do!!I have been to many different post offices throughout my life and Bluff City... yours is Top Notch!! Thank you again
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August 2020 by Zachary Miller
Can’t seem to deliver anything other than the size of an envelope.
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July 2020 by Darlene Clark
Since when dose mail carriers sit in there car and honk at you and exspect you to know that's the mail person honking at me out side when cars honk out side all the time very unprofessional
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May 2020 by Tyson Jacobs
I had a stimulous check that had an incorrect address (my fault) by the IRS. I called several times hoping bluff city could catch the mistake and hold it for me.... not really having much faith to be honest. Boy was I wrong!! I rarely leave reviews but this staffs customer service is top notch!! I called n spoke with Vicki, Linda and the gentleman that works there (sorry im not good w names). They not only was very friendly, they each took the time to search daily for my letter and even called me on a Sat. Morning to tell me it came in... so I could pickup or mail it to my address.
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February 2020 by Keegan McDonald
The sign on the inside says open at 8:30am. I was there at 8:45am and the counter still was not open. It would be nice for a company to stick to it's own schedule.
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February 2020 by Shannon Vendittelli
Excellent service. Very kind and helpful employees!!
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October 2019 by sarky 6156
Wish they would use the update tracking but otherwise one of the few post offices that seems to actually do their job
