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March 2024 by Sean G.
I used NTB to resolve a simple spark plug and piston issue. $600.00 later the issue wasn't resolved. Took my car back in for repair, dropped it off for my 8am appointment simply for another diagnostic test. 30yrs later, I still had NOT heard from the location/store. When I came in to retrieve my vehicle...no apology. No, let us make this right as a legitimate businesses would have done. The store acted as if this was common occurrence they're embarrassed over. Do yourself the favor & use Firestone (just up the road)
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March 2024 by Vic Trujillo
Flat repair was super fast. Mattie got me in and out fast! Great customer service!
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March 2024 by Wil Keyser
Have never had a bad experience here. Always personable- quick, honest and professional work! Matti is awesome
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February 2024 by Brooke Kuluz
Mattie was so amazing and so helpful! My tire was patched and fixed in no time!
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February 2024 by Corinne & Scott Hanner
This place is awesome. Caught a nail in my tire on the way to work. Went to Firestone up the street. They told me they couldn't do it until tomorrow. Pulled in to NTB, and they got me right in and took care of me. Phenomenal customer service. Dealt with the manager specifically. Extra cool ?
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February 2024 by Brandon Sons
Always a great experience and best customer service
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February 2024 by Strong Iyere
Amazing staff, got me in and out super quick! The employees are great and super nice!
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February 2024 by Rumman Ul Ahsan
I came in on a Sunday morning without an appointment. I had sudden drop in tire pressure on a wheel while driving. I thought it had a leak, and was ready to replace it. I also needed an oil change. Mattie suggested to check the tire for leak as it had plenty of thread left. They did not find any leak on the tire, and recommended to just adding air for the moment and get back to them if it happens again. I was done in less than 45 minutes and the tire has held up now 2 weeks later. Honest people, great service.
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February 2024 by Jack Urano
you know i thought i was the man, i was wrong, Corey at NTB is the man. Had a popped tire and needed to get it fixed ASAP. Great group of guys who were very friendly and got me in and out super quick. Been here a couple of times and highly recommend. i’ll definitely be back.
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February 2024 by Amenah Hunter
Mattie was very helpful! She was able to expedite my experience based on the time crunch I was in. I appreciate the excellent customer service!
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February 2024 by Rustin Rushing
Great service, from coming in to leaving, answering all of my questions and explaining it thoroughly. Definitely would come back here.
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February 2024 by Kevin Mattice
Mattie is amazing and took great care of me! Quick fast and helpful!!!
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February 2024 by Frank Hunter
Customer counter person Maddie,Gave excellent customer service. I see why Mavis has had her on the team. Great communicator understand how to schedule appointments to get the customer in and out. Outstanding job give that young lady a more ???
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February 2024 by Allie Keck
Excellent service! My boyfriend had a screw in his tire and they were able to squeeze him in without an appointment and patch it. Can’t recommend them enough
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February 2024 by isabelle hartwell
Great service and super helpful with what I needed done!
