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July 2024 by Caleb Chapman
The absolute worst pharmacy I have ever used. My wife and I have both had multiple bad experiences with long waits, prescriptions not being filled, being notified prescriptions were ready only to be told they were out of stock when we came to pick up, etc.
Use a different pharmacy.
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May 2024 by Sean Dwyer
Deserves less than one star.
When I received a medical prescription, the nurse warned me not to go to the Walgreens nearby. She said it has very bad service. Well, she was right!
I went there anyway and found it to be the worst service I've received in almost a decade.
A worker was bothered that I asked him where something was ; I watched the pharmacist advise an old gentleman in a very fast manner using words that he couldn't possibly understand- this showed a complete lack of empathy; and the rudest person I've met in 10 years was the older lady at the cash register. She literally made fun of me in a mean way because I did not know how to use my cash rewards.
The manager should be fired and the rest of the staff need to be retrained.
Do not go here! I will never return.
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November 2023 by Corbin W.
Pharmacy told Me 3 separate occasions to come back in a few hours for medication. each time I was there they had a different excuse. Have been trying to fill the prescription for over a week.
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October 2023 by Leanne Kirkham
I am exhausted. Came here last night to ask for a prescription and by the next evening when I came to pick it up they hadn't even started to fill it. I waited an entire hour just to get the medication because I desperately needed it. So many others waiting I stood the entire time. My feet and back are killing me, in addition to the anxiety that the medication was for, is much worse.That being said, the pharmacist was a sweetheart, and extremely sympathetic and helpful. She said staff was out sick. Still doesn't help that my medication wasn't filled when I asked for it last night, but 3 stars vs 1 because of her!
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February 2023 by Tanzy W.
This unfortunately is the first time I'm giving one star. It is a Walgreens. It does have a pharmacy and no one is rude. They just don't care. It's not about going the extra mile. It's about really caring about patients and this pharmacy does not. It processes and people are a pain in their side And an annoyance. I ironically I work in pharmaceutical technologies, and I do know there's a lot of burn out, but the complete lack of empathy leads me to believe that most of these folks, I can't say y'all don't need to be working with human beings. From their confusion about how to deal with insurance, their unwillingness to do the basic level of troubleshooting when they have made a mistake, to in complete understanding about how automated messages go out, just truly in my books one of the worst experiences. It is unfortunate, but this has absolutely convinced me, Xpress, scripts, and any other pharmacy will be our go to moving forward. So hello CVS in Kroger after many many years with Walgreens you have a new customer.
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December 2022 by Bob A.
In April 2022, Gov Bill Lee signed legislation SB 2188 making Ivermectin available over the counter without a prescription. But this Walgreens still demands one. My wife almost died from Covid a year and a half ago in the ER. She pulled through at the last moment thanks to prayer. Now she tested positive for Covid again this Saturday morning (via home test kit). Bad cough, getting worse fast. No Rx possible. So we're stunned by Walgreens' resistance to the Governor's billed designed to help We The People. BTW, we know how powerful Ivermectin is against Covid. I kicked that disease in 24 hours after taking it back when my wife almost died from Covid. And... through close high profile friends, we know of hundreds of first hand testimonies of others who have had the same instant success with Ivermectin.
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November 2022 by Google user
I don't understand what the point of scheduling an appointment for the flu vaccine is if I have to wait 45 mins after my scheduled time to be seen. Had an appointment for 3pm for the flu vaccine and was told to be there 15 mins prior to fill out paperwork, which I had already done online. Arrived at 2:40 and was given the shot at 3:30. It wasn't like they were rude or anything, there was just zero communication. I don't mind waiting, just communicate with me as to what the hold up is. Frustrating...
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November 2022 by Christian Anderson
I don't understand what the point of scheduling an appointment for the flu vaccine is if I have to wait 45 mins after my scheduled time to be seen. Had an appointment for 3pm for the flu vaccine and was told to be there 15 mins prior to fill out paperwork, which I had already done online. Arrived at 2:40 and was given the shot at 3:30. It wasn't like they were rude or anything, there was just zero communication. I don't mind waiting, just communicate with me as to what the hold up is. Frustrating...
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October 2022 by C C.
NEVER use these people for film developing!!! They charge 4-5 TIMES what any other direct mail lab charged AND it took FIVE WEEK!!! I brought in a roll of Kodak Advantix film for development on Sept 10. I asked how much it would cost and they claimed not to know. Really? I asked how long it would take and was told UP TO two weeks. I checked back in person FOUR times over the following weeks (because they don't answer the phone) and every time I got a different lie and/or excuse. Finally after FIVE WEEKS I have the prints and they charged me over $95!!!!!! . OUTRAGEOUS!!! I had assumed it would be a reasonable price such as the $16 - $19 other places charge. By the time they dropped that bomb, after all the incompetence and NOT advising me about cost it's too late to do anything about it but pay or lose your prints. CROOKS!
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October 2022 by Daniel Speer
I’ve never had a problem at this pharmacy.
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June 2022 by Katherine Leigh Sonday
The pharmacy staff here are awesome
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June 2022 by Ann M.
I am extremely disappointed with the photo department at this Walgreens location. I placed an order on the Walgreens app last week using photos from my phone. In that order was four 4x6 prints of the same photo. As I was preparing to send them to friends and relatives, I noticed that the bottom middle was blurred - blurred to the point that one individual had no legs - she looked like she was suspended in mid-air. I called the photo department and spoke with two individuals. Both stated that I must have submitted a bad photo and that their printer could not be the issue. My photo is good and includes legs. And I've seen my share of glitches in printers! I assumed that Walgreen would make it right, but they did not. In fact, the last person I spoke with didn't seem bothered when I said that I'd need to find another photo service. I do not recommend this location for any type of service due to poor customer service. I will find another company for my needs.
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November 2021 by Ryan Arthur
2016 Post:Such long wait times! I'm writing this in my car while waiting. I've been here 15 min and there has only been one car get served.2021 Update:My wife, kids and I have been waiting almost 50 min to get pediatric COVID vaccines. There is some comfort in that level of consistency. 5 years and still no improvement in wait times at the pharmacy. #waitingonpaperwork
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October 2021 by Jilly A.
This review is strictly about the pharmacist Ron at this location. He is so rude. I have gone out of my way to be nice to him and he has yelled at me at the window in front of other customers because I asked for my Walgreens rx discount card to be applied to my rx and he didn't want the tech to rering it because they were busy. I had already called and spoke to Tech Suzanne and ask her to use the card when ringing it up and it didn't happen. Two times when calling in to make sure ahead of time the rx card was applied to scripts as not to deal with his temper again he said NO and hung up on me. So how am I suppose to use the card RON? Everyone else there is great. Well Suzanne is borderline but the other pharmacist and the other techs are great. So on three occasions RON has lost his sh@t because he didn't want to do his job. I reported him to the store manager and nothing. He told me he was the weekend manager and didn't want to deal with RON and could I please call back during the week and speak to another manager. Really? Is everyone afraid of RON? He is a bully and needs to be told to act like a normal human being. I could care less if he is nice or not but don't yell at me or hang up in me when I am trying to conduct business and spend money at an establishment that supports you RON. Whatever your issues are keep them out of work and deal with your job like a grown a** adult RON! Or stay home!
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October 2021 by Fred E.
Overall this store is convenient however be careful if you are planning to get a vaccine. The immunologist was rude and did not want to do her job. Actually my wife and I scheduled appointments to get our booster shots. Upon our arrival we were greeted in a very demeaning way. Instead of asking if we had vaccine appointments, we were hollered at from a distance that they would not wait on us if we did not have appointments. While administering the vaccine in a tiny cubicle, she had to be asked to pull up her mask wherein she replied I can't breath. Really? She did pull up the mask for a few seconds and it fell below her nose again. She also evidently doesn't know how to sanitize the procedure as my wife now has Cellulitis in her arm and is on antibiotics. So again. Just a word of caution!!!
