Walgreens Pharmacy has been a long-standing business in the community, with some customers noting they have used it for over 20 years. Many appreciate the staff for being friendly and caring, with particular praise for the pharmacists who show genuine concern and kindness. One customer mentioned that the staff, including a pharmacist named Brian, stand out for their caring attitude, which has made a positive difference during difficult times. However, the pharmacy also faces several challenges. Customers often experience long wait times both inside and at the drive-thru, sometimes due to the heavy workload of the staff. There have been issues with prescription filling, with delays of several days and confusion over whether prescriptions were filled or returned, especially when insurance coverage affects the process. Some customers have expressed frustration over a lack of communication, such as not receiving notifications when prescriptions are ready or reasons for delays, which can lead to mistrust. Additionally, there are concerns about the pharmacy’s decision-making, especially when prescriptions are not filled due to insurance issues, raising questions about whether such decisions should be made by staff rather than following doctor orders. Despite these issues, the caring attitude of the staff, especially the pharmacists, is consistently recognized as a valuable aspect of the pharmacy’s service. Overall, while the staff is appreciated, improvements in efficiency and communication are needed to enhance customer experience.
I've been doing business here for at least 20 years and find the staff to be great. There is a problem, however. Their work load is too heavy and service tends to be slow. Long lines both inside and in the drive in. THEY NEED MORE HELP!!!!!
February 2025
The staff is great, Brian the pharmacist not so much. hahaha I'm kidding . They are all great but Brian stands out i have been sick for years and until I met Brian I didn't realize how much my other pharmacist didn't care about me. Yes the line here can be long but having people who actually care about me. priceless.
November 2019
Great pharmacy. Employees are friendly and caring. Pharmacist took to time to explain new medication to me in a very caring way even though they very busy.
