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“Went to this store because it was recommended for phone repairs and it did not disappoint. The repair was for the charging port and they repaired it really fast. Hakeem was super helpful. As soon as I walked in he greeted me asked what the problem was and got to work immediately. I highly recommend this place. It will not disappoint!”
“Greg was a life-saver. I had a service agreement but to use it would have meant mailing in my new computer. Greg agreed to look at in that day and immediately solved the problem. Fantastic service and know-how!”
“They are very helpful and detailed on what they do they transferred all my stuff from a broken phone. I don't know how they did it. But I'm very happy to have chosen this cricket store”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“Im not tech savvy at all, didnt even plan on going in cricket or trying them. Went in on a whim, and Amad gave the best customer service Ive ever had in my life. Any store. He wasnt pushy, at all either. Considering Id just left boost mobile a few blocks away, that guy at boost that kind of looks like a tall Steve urkel, was rude, ignorant pertaining to his job, and I had to leave. In Cricket, Amad answered all my questions, bent over backwards to help, and I left with better than I'd came in desiring, and payed much less. Service is great, support is great, If I could give that guy Amad a 50 out of 5 I would. Lastly, get this....I even tried to tip the man, for going out of his way to make me feel valued...on top of having and catering to two or three other customers by himself...Corporate; Id keep my eye on this guy if I were you. Guy's got board of directors written all over him. Top prospect if I ever seen one. Thank ya so much Amad. God bless you.”
“I've used this service several times for my iphone repairs over the years. He is honest and quick in completing the fixes needed including screen cracks, charge ports, etc. I would highly recommend Cellphone ER for any repairs.”
“Nora has great customer service. She helped my fiance and I to transfer our phone plans over to cricket. She stayed until after closing hours to help us! She went above and beyond to make sure our phone were set up correctly. We really appreciate her patience and service.”
“My phone literally caught on fire while trying to remove the battery. After Apple wouldn’t touch it, I brought my phone here and they replaced the battery and it works like nothing ever happened. ? 10/10 recommend!!”
“I received a service from here last week and Muhammad took care of us, everything explained very well and it was very helpful, I definitely recommend it to everyone, it is really a very high level place as a service.”
“Patrick the manager was free when I walked in. Another employee was helping another customer. Patrick walked me through my different options for a new phone etc. and helped set up the new phone as well. He was very helpful and professional.”
“Went to the Nashville west store in Nashville, Tn. was instantly greeted by JD and immediately liked him. very personable, friendly, knowledgeable and helpful. got us our product quickly, and we were in and out in about half the time it usually takes. Jd is most certainly an asset to this or any company!!”
“Very transparent, I upgraded from iPhone 11 to an iPhone 15. I was nervous about having everything transferred, thousands of contacts, hundreds of notes, and countless photos none of which I wanted to lose. Came into the store and met Rubin. He assured me that he was definitely going to help with the transfer. Let’s just say Rubin was PHENOMENAL!! He really “held my hand” though the process and calm any anxiety, we purchased a new IPad because Rubin was so PHENOMENAL!! Oh and he helped us save a bit on our existing phone plan! If you want the best, ask for the best. Ask for Phenomenal Rubin!!”
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“Brody was awesome! Our phone was broken and he helped select and set up a new phone. His customer service skills are excellent! This store was recommended by coworkers and we will be using this store from now on.
We went to our local Verizon first and left.”