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“Holly is always so sweet and has excellent customer service.Kaitlyn is always fast and friendly and excellent customer service as well. They take great care of me at the drive through.”
8:30AM - 5PM
744 S Willow Ave, Cookeville
Banks
“Matthew is very good at his job. He makes every customer feel welcome and never rushed. He is willing to answer any questions and is very knowledgeable. I appreciate his help as always. Also appreciate Donna helping me to get a time set up to come in. All of the staff is always very friendly.”
“This is by far our best bank experience in years! Really friendly service. Professional, great communication and an overall great experience from getting our home mortgage to setting up our bank accounts. We highly recommend First Bank! Great customer service by some pretty great employees!”
“Builtwell Bank in Cookeville has amazing customer service! Their team goes above and beyond to assist their customers and grow their relationships. They are an asset to the community!”
8:30AM - 5:30PM
200 W Jackson St, Cookeville
Banks
“We just have to compliment the best services done for us yesterday by Jennifer Brooks.She had most everything ready when we got there. We had been hacked and she was so understanding and helpful. Thanks for having such wonderful customer service. We appreciate your expertise and caring services. The Wileys”
“Ascend FCU in Cookeville is one of the best financial institutions I have been able to work with. From the friendly staff, to the efficient services, they are always able to help. I could not be happier with my choice to bank with Ascend!”
“I am working with One Bank on a new construction loan; the service continues to be outstanding. We are working with Tammy Begley; she has been wonderful to work with through this process. If I have a question about the loan Tammy never makes me feel I am asking a silly question. Tammy responds to my emails in a timely manner.Tammy “kicked it up a notch” by meeting us on the job site to take a tour of the house. If you are looking for a great bank, be sure to check out One Bank. One Bank is our new bank for all of our banking needs.”
8AM - 5PM
228 E Broad St Suite 110, Cookeville
Banks
“Whenever I have gone to this bank they have treated me with kindness and always willing to clarify my doubts with any procedure, their professionalism and knowledge is noticeable, it is also a great advantage for their Spanish-speaking clients that they have a bilingual person, Ms. . Emma is always willing to help with the translation when doing any paperwork. For me it is an excellent bank also because it has the best interest rates on the market. I highly recommend it.”
“We have been banking with Citizens Bank for 15 years. The banking staff is outstanding; friendly, helpful and always go out of their way to assist in any transactions you need done. They are top rated in my book.”
8:30AM - 5PM
10 W Broad St, Cookeville
Banks
“I was helped by Mr Littrel and he was very quick, competent, and cordial with his work. I cannot praise his work enough. I would recommend this regions to anyone out there looking for a bank.”
“Great company who cares about working for you and all your banking needs. Whether its checking, home loan, or business investment they can cover any area you need and goes above and beyond to make it happen.”
“Leslie always makes my day when I see her at the bank! Her customer service skills are impeccable! She's always in a great mood and 10/10 amazing at what she does!”
“We were in there today and they went out of their way to help us resolve a situation which wasn't their responsibility. THE BEST customer service! Thanks again!”
“My experience has always been positive with The Tennessee Credit Union. Last week, however, Amy, helped me by going above and beyond to help me with all my needs. She was professional, kind, and was helpful in many ways. She was patient with me and provided excellent follow up!”
8:30AM - 5PM
790 S Jefferson Ave, Cookeville
Banks
“The tellers are absolutely wonderful at this branch. I go out of my way to go to this location, even if getting into the parking lot is a bit tricky during traffic congestion.”
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“I am not an account holder at this establishment, but if I do switch financial institutions in the future, I will be!Their kindness blew me away!My daughter lost her first tooth earlier than I anticipated and after asking every mom I knew what their tooth fairy brings, I pulled up in their drive thru lane 10 minutes before close!They were kind enough to trade me for some $2 bills and helped me hang onto a little but more of her innocence!Thank you all so much, I cannot tell you how much it meant to me!<3”