Mattress Firm Bartlett is highly praised for its excellent customer service and knowledgeable staff. The store's team is dedicated to helping customers find their best sleep solutions, with staff members, especially a sales associate named Jerald, demonstrating professionalism, friendliness, and a deep understanding of the products. Customers appreciate Jerald’s patience, attention to detail, and his ability to explain the differences in mattresses and related products thoroughly. He spends significant time with each customer to ensure they purchase exactly what they need, whether for different bed sizes or sleep preferences. The store offers a wide selection of quality brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, with a commitment to value, backed by the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers leave satisfied, feeling confident in their purchase and excited about improved sleep. Overall, Mattress Firm Bartlett is recognized for its friendly, knowledgeable staff and a genuine effort to help customers find the perfect mattress and sleep essentials.
Jerald was great. He was professional, engaged, pleasant, articulate, and great customer service
April 2024
When I tell you Jerald was the most kind and patient salesman I've ever worked with. He helped me with exactly what I needed. If you're looking for a great mattress and the best customer service go see Jerald at Mattress Firm in Bartlett TN on Stage Rd and tell him Linda sent you. THANK YOU JERALD with a J ?
April 2024
Had a great experience here with Jerald. He helped us choose a quality mattress and adjustable base. Super knowledgable, not pushy, friendly, and got us a great deal!
