Kroger is a popular grocery store offering a wide range of quality food and household products. Customers appreciate the convenient pickup and delivery services, with good communication and substitutions when items are unavailable. The stores are well-stocked, including a good selection of vegan products. However, there have been some concerns regarding the self-checkout process, with issues like malfunctioning equipment and long wait times, especially during busy weekend mornings. Customers feel the store could improve the checkout experience, especially for elderly shoppers with full carts. Overall, Kroger provides a decent shopping experience, with a variety of products and services, but there is room for improvement in the checkout process to better accommodate all customers.
Kroger's finally had a frozen item I had been seeking for 2 weeks. Glad my search is over.
April 2024
Prices are too high and self checkout is stupid. Hire employees to check customers out. We do not work for Kroger. Forcing us to work while paying is stupid. And yall wonder why people steal.
March 2024
I sometimes use their pickup delivery service it's wonderful the communications and team is very good when something is unavailable and substitutes if choices are available good job the whole process
