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July 2025 by David turner
I have been there three times in the past three months for faxing services. I found the entire staff to be prompt and professional.
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July 2025 by Joe Linton
One star is for Olive branch FedEx ground continuing to lose packages left and right.
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March 2025 by Michelle Hollis
I rate this facility less than a 1 star. My husband and I were out of town with a family emergency. Saturday, 3/22 we had his heart medications shipped (6 hour driving distance). Fed Ex does not deliver on Sundays, so the shipment would not deliver until Monday. Fed Ex in Knoxville did not deliver until Tuesday, 3/25 at 2:38 pm. I spoke with two different agents when the delivery date and time continued to be pushed back. I offered to meet the truck and/or pick up the shipment from the facility. My offer was declined due to security issues. We paid $112. for Standard Overnight Shipping, we received the shipment nearly 3 days later. I will never use Fed Ex again. I recommend USPS and UPS for your immediate needs.
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March 2025 by Tammy Davis
Very disappointed at this location! They were very rude and unprofessional. Acted like it was a burden when we asked for assistance! Will not be going back!
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January 2025 by Mrs. Cole
Very rude, unprofessional. Walked in today all 4 staff standing behind the counter. Matt directed me on how to Scan to and email from behind the counter. I had to leave my machine and walk over to the counter 3x to request assistance. Matt reluctantly came. His tone and delivery was very unpleasant. He made me feel as if I ( the customer) was bothering him. This entire store needs retraining on Customer Service, Support and Professionalism.
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December 2024 by Laura Bedin
Matt at the Bartlett office went above and beyond for me when I had to fax some papers last month. I was in a panic but he was so kind, patient and professional. I'll always ask for him when I need something in the future. Thank you again, Matt!
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December 2024 by venu choday
Worst place - Not at all helping customers
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November 2024 by NITA
Walked in 3 workers nobody greeted. When I was next Kristen didn't speak the 1st thing came our her mouth was do you have a label with a mean look on jer face. I said no and I showed her the link my h9b sent me and she said that's Ups and walked off. She had the worst attitude.
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November 2024 by Jason Mishler
Fast as all heck and the staff was helpful!
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October 2024 by tmoneymane55
Just left FedEx Office trying to get copies made for my disabled mother. So I walks in and stand in line and the young lady (Short Black Girl Bushy Hair) asked if I needed something. I said yes 2 copies and she told me to step to the copier in the corner but without asking if I knew how to use it or if I need a help. Sad to say I'm starting to realize people down South are starting to lose there Southern Hospitality...Truly SMH!
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August 2024 by Coltprime
Didnt get the girls name but she took my passport picture she was so nice we was just chatting it up! Way better spot than the usps right down the rd.. bright and helpful people here
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June 2024 by Roni Jones
Brittany and Kristen were awesome. They helped me with my printing job on specialty paper. I recommend this location because of the friendly and professional staff.
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June 2024 by kim polk
Taylor was rude and ignored me at the desk. She was talking with Haley about not being able to do a screen shot on the computer. Haley did assist me after they finished talking. But another young lady was the real ROCK STAR. I think she could see my frustration and offered assistance. I did not get her name but she was AA female . She clocked in at 11 am and immediately helped me out.
Thank you!!!
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February 2024 by Nick Williams
Brooke was awesome. She was patient and helped me get everything I needed done fast and quick. Before I knew it, I had all of my prints and was walking out the door. Everyone seemed to work as a team and really wanted me to have a great experience. Thats very rare these days!
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December 2023 by Tony A
A dude named demetri was super rude and just ignored my presence for no reason, which is weird.Usually i am greeted by people at this location, but I dont know what is wrong with him.
