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November 2023 by Autumn Wolverton
Why open at 10 when boa almost everywhere else is open at 9, then y'all don't pick up the phone never... Can't schedule to see a notary online, I mean it's ridiculous!
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October 2023 by Jenny Carabantes
Came To do a transaction, I hear the worker SCREAMING at an older lady like crazy when they were one on one. There is no way the whole lobby had to hear her. The poor older lady Kept asking questions and Girl was Super Rude. Definetly Need better customer service!
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September 2023 by Jeronica Harts
Maria was absolutely the best! The manager was extremely polite as well. She welcomed clients as they entered.DOWNSIDE: The young man with locs who was working security for the bank was on his cell phone the ENTIRE 32 Minutes I was there. It was disappointing due there being so many customers inside and outside the bank. He definitely was NOT securing the location and was not actively monitoring.
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July 2023 by Brandy Boyd
The door says 10-4 but apparently they close for lunch. The security guard wasn't really keen on saying when they'd be back.Then he advised they weren't going to be able to assist even once they were back as a power outage the night before has all teller services unavailable.This office is janky AF and while I haven't been in it in years - mostly because their hours are not useful- any time I ever used the lobby or drive thru before, it was a terribly long wait.
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February 2023 by Wolfenstein
Got the appointment to verify my identity for credit card lock out. I was told to call a bogas number to verify over the phone during my visit here. This branch must be on the chopping block because I got no where there! It seems like the bail ins have begun here first at this bank. I have a large credit balance on my visa and no record of my visit was put into the records!
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January 2023 by 2blessed
Why do you have people just standing around greeting people when you have one teller and 10 people in line! Teller holding full conversation with regular customers like they don't have a line of other customers! The teller that they had was moving slow on purpose!
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December 2022 by Hunsa Nile
recently atm some work some not! I wasnt sure why. but look very weirdness Bank of America..
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October 2022 by Laura
I SEE WHY THE REVIEWS ARE SO BAD AND THIS IS WHY I CLOSED MY ACCOUNT HERE! 10 PEOPLE IN LINE WITH 2 TELLERS AND 3 HOSTESS' STANDING AROUND THAT SHOULD BE TELLERS SO CUSTOMER CAN GET BACK TO WORK, AT LEAST THIS PKACE IS OPEN TIDAY USUALLY CLOSED?
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August 2022 by ebony thomas
Here I thought I was actually overthinking this but it seems like everyone else is head on the nail. It is totally inconvenient for any financial institution to streamline one way to deposit payments. Drive-thru is convenient for a reason because everybody can't go inside a branch. Not only is this branch small, it's tight, you can hear everybody's information all across the building. They are extremely slow, they are extremely loud, everyone is in your way, this is just too much. I have to go in here as a new small business owner to deposit checks by force but every single time I go in here I'm running into an issue with payments posting. Small businesses are already having issues staying afloat but to find out every single time I deposit a check it could potentially Post in one day or in 14 days every single time just because Bank of America wants you to build a relationship is totally inconvenient. I am seriously reconsidering my business checking account with this company and this is not in the small business owners best interest from what I'm seeing. I know every branch isn't in this situation but the option to not have a drive-thru open as an option is definitely something that should never be not an option.
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February 2022 by Alex salou
How can I get my passport from safety box in the bank?The bank it’s been close for a long timePlease Help.
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February 2022 by Dennis Lyon
I do not understand why they closed down the drive-thru, especially during the Covid crisis. Why force your customers to come into a lobby where the risk of exposure is so great. Definitely not putting the best interests of its' customers first. Not to mention this branch seems to be closed more than it is open.....
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February 2022 by Amanda Gibson
The worst bank ever! They are closed all the time. The employees are rude. I have never had to wait in line at a bank for an hour before using this branch. I am currently looking for a new bank. Wish I could give this branch negative stars.
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January 2022 by Dee A
This was the worst customer service ever.There was a woman called Amy who was rude and another woman who was yelling my information all around the bank.The staff here are very loud and unprofessional,cuasing an unnecessary scene and talking about you as you here.Amy was on the first cubical yelling to the older woman 'what does she want? And then she yelled back '" I don't know I think notary".Sad that I was the most calm!
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October 2021 by Bama Goose
BOA customer for 20+ years in several different states. This branch is worst i have ever dealt with. Loaded with people who obstruct rather than facilitate. Today, a Friday, they had no tellers and no one in the bank who could issue a cashiers check. Come on. Manager looked at me like i was from Mars when i asked is there anyone here who can issue a cashiers check for a "preferred account" (whatever that means). I had to drive 30 minutes to find a branch that could issue a simple cashiers check. This is not the most egregious complaint i have it is only the most current. Close this branch. They disgrace the entire BOA system!
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October 2021 by Windmar Construction
Worst bank ever, locations always closed changing bank soon we need something close and reliable they're not for sure reliable always close, the closest branch its 20 min away and always full lines are putaide for customer waiting with the sun and everything. Update they still sucks not able to attend in person making you wait for weeks dor an appoinment and also over the phone they dont help.
