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January 2024 by Cherie Jolly
Most of the time they get it right. We like this location. Every now and then it's a run around if there's someone new working but we are patient with them and try to remind them you gotta start somewhere. Then we help them figure out what we are needing as best we can and leave them with some encouraging words. Just keep swimming ?♂️
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January 2024 by Gilbert Taylor
Adam and Sergio hooked me UPPP with the GRADE A 10/10 service. They are the best!!!!!!
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January 2024 by Johnny Memphis
HORRIBLE service twice this month!! I know it’s hard to find good help but management at this location is a joke.
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November 2023 by Nikolas Summers
I went in to have the bad battery they sold me replaced or at least helped with to get running, and the new manager Steven McNamara belittled and condescended me for buying the battery because it wasn't a high end and expensive one ("you get what you pay for, kid" very amusing) and then said that he has no manpower to have them come out to verify that this battery is bad, when there was one register open, but 4 other guys working there. I can clearly see I'm not the only one. I hope that autozone either wises up or loses enough business to force their hand. Oh, I'm sure NAPA will be more than happy to help.
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September 2023 by David Bendall
The people fixing my Jeep talked with them twice and I did once by phone. Finally got my Jeep there and got a 'Sorry, can't help you.' All that time wasted. I went to O'Reilly and they had everything fixed in 30 minutes. I am not using Autozone unless I'm desperate.
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September 2023 by Matthew Shelton
Your employee Thomas was very knowledgeable and helpful, giving me advice for how I can replace the headlight bulb on my vehicle. Definitely would recommend.
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September 2023 by CMC
Always has what I need. Friendly service.
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September 2023 by Nick Paige
employee says under his breath "it's not rocket science" when I asked him to help me find a spark plug wrench at Bartlett location on 64. I immediately walked out and absolutely will never go into another auto zone again. worst part is I believe he is the manager of the store. guys like this are the reason people hate dealing with auto repair industry. 0/5
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September 2023 by Tyler Butler
The staff is always rude and act like it’s an inconvenience to help you in any capacity. I have had to wait about 10-15 minutes the last 3 times I’ve been there with other customers in line. O’Reilly and Advance down the street are far better. Do yourself a favor and go to either one of those instead
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September 2023 by Jaqueline Snow
This is a busy place so expect a bit of a wait. The wait is worth it as the staff is friendly! If I pass thru this area again, I will visit for my car needs!
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September 2023 by DHA
They act like if they charged your battery and it didn’t work so you can buy a new one I went home and charged it with my own battery charger and it worked
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July 2023 by Edna Wright
I didn't visit this establishment! My fiancee bought motor oil
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May 2023 by lee walton
One of the manager help me with the problem I had at the other store which is 3 miles from my home I had to drive additional 17 miles because the manager at other store refused to take a loaner I borrowed from this store.
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May 2023 by Tolla Andrews
Thomas and Amy went over and beyond to replace my headlight bulb. They are the best
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May 2023 by Spencer Marise
Came through clutch had the parts needed to get us back up and running
